Field Service Technician, Night Shift - Roswell, GA

Rivian • Roswell, GA

10h

About The Position

Rivian is hiring an emerging-to-mid-level technician to support electric vehicle repairs, inspections, and field service operations while developing technical skills under the mentorship of senior technicians and leadership. The role is primarily based at a local service center, but may also involve mobile service travel, remote work, or support for plant operations as business needs evolve. The technician is expected to provide an exceptional customer experience, follow repair procedures and safety practices, document work thoroughly, and participate in ongoing training and service improvements. Night shift hours are 5 p.m. to 2 a.m.

Requirements

• At least 21 years of age.
• Valid driver's license and clean driving record, with no suspensions or revocations within the past 3–5 years.
• 0–3 years of hands-on experience in an automotive shop or technical environment; recent graduates are welcome.
• Availability for a standard 40-hour workweek, with potential weekend, holiday, early morning, evening, or overnight shifts based on business needs.
• Flexibility to travel to regional locations or production facilities as needed.
• Proficiency with Windows or Mac computers and work order management systems.
• Strong willingness to learn, organizational skills, time management, and attention to detail.
• Ability to sit, stand, walk, bend, kneel, reach, and lift up to 50 pounds.
• Foundational understanding of basic electricity, including high- versus low-voltage awareness, basic circuit measurement tools (DVOM), and introductory electrical schematic reading.
• Familiarity with basic hand and power tools, entry-level tire repairs, and basic vehicle alignments.
• Basic understanding of diagnostic workflows and troubleshooting steps under guidance.

Nice To Haves

• High school diploma, GED, or recognized equivalency credential.
• Graduation from an accredited automotive repair school or program.
• Basic exposure to electric vehicle or hybrid frameworks, or experience in a fast-paced startup environment.
• Ability to drive a non-commercial truck and trailer.

Responsibilities

• Perform or assist with vehicle diagnosis, repairs, installations, and inspections at service centers, on mobile routes, or at remote locations.
• Learn to identify and explain Rivian products, EV frameworks, tools, and accessories while working under senior technician mentorship.
• Use technical resources and follow repair procedures while maintaining quality and safety.
• Conduct post-repair road tests to verify repair quality and vehicle safety.
• Assist with parts operations, including ordering, receiving, shipping, inventory tracking, and work order and expense reporting.
• Maintain detailed technical notes and documentation for completed and in-process repairs.
• Interact professionally with customers, families, third-party affiliates, and suppliers at service facilities and outreach events.
• Identify opportunities to improve processes, provide constructive feedback to mentorship leads, and participate in service campaigns or containment initiatives.
• Participate in required training, maintain current technical skills, and increase work quality and independence as experience grows.

Benefits

• Paid vacation and paid sick leave.
• Life, medical, dental, vision, short-term disability, and long-term disability insurance benefits for eligible employees.
• Opportunity to participate in Rivian’s 401(k) Plan, subject to eligibility requirements.
• Opportunity to participate in Rivian’s Employee Stock Purchase Program, subject to eligibility requirements.
• Potential eligibility for an annual performance bonus.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED