Field Service Technician

NCR Voyix•Cambria, CA

22h•Onsite

About The Position

NCR Voyix is looking for Field Service Technicians who are tech-savvy with a good mechanical aptitude and transferable skills. This role provides best-in-class service to large retail customers and is crucial for keeping commerce running globally. The Field Services Team creates value by delivering solutions and acting as a first line of response to customers, organizing and triaging issues, and resolving problems. Formal training is provided through NCR Voyix, including virtual and hands-on classroom training, enabling fast learning and personal growth. NCR Voyix is committed to developing its people in a learning community with diverse individuals, new ways of thinking, and dedicated teachers, mentors, and coaches. The company is dedicated to building a diverse community where employees feel a sense of belonging, are valued, and their perspectives are respected. This role is an ambassador for the NCR Voyix Brand.

Requirements

Local candidate to a specific geographic area.
Authorized to work in the US.
At least 18 years of age.
Have a valid driver’s license and driving record that satisfies NCR fleet requirements.
PC skills, basic electronic skills, and some specific hardware and operating system familiarity.
Ability to perform essential functions of the job with or without a reasonable accommodation.
Prolonged travel with driving several hours per day.
Rotating and weekend shifts.
Flexible shift work – Rotating shifts within set teams, including morning, afternoon, and evening start times, with some holidays.
Carrying and lifting tools, parts, and equipment weighing up to 75 lbs. without assistance, up to 150 lbs. with assistance.
Bending, squatting, walking, standing, sitting, reaching, working with your hands, and repetitively grasping and manipulating objects of varying size.

Nice To Haves

Familiarity with large servers, mainframe computers, and imaging software.
A+ Certification, CompTIA, N+ Certification.
One or more years of related experience.

Responsibilities

Perform customer installation, maintenance, and service calls promptly and effectively.
Service electromechanical equipment like self-checkout systems within an assigned territory.
Perform maintenance, repair, PM work, and system overhauls.
Be trained on and operate small scale scissor lifts in retail environments to service or replace networking equipment such as access points or switches.