Field Service Technician - Amarillo, TX
About The Position
NCR Voyix Corporation (NYSE: VYX) is a global platform-powered leader in unified commerce for shopping and dining, headquartered in Atlanta, Georgia, and serving customers in more than 35 countries worldwide. The company empowers retailers and restaurants to accelerate new possibilities for their operations, experiences, and business outcomes through a flexible, intelligent platform with end-to-end payments capabilities and services. The Field Service Technician role is a first line of response within NCR Voyix Field Services, focused on delivering solutions that build long-term customer relationships. This position involves communicating openly and effectively to identify and resolve issues, often proactively, utilizing NCR Voyix's provided training. The company emphasizes developing its people through a strong learning community with dedicated teachers, mentors, and coaches, and is committed to fostering a diverse and inclusive workplace. This role is crucial for keeping global commerce running and represents the NCR Voyix brand.
Requirements
- Local candidate to specific geographic area
- Authorized to work in the U.S.
- At least 18 years of age
- Have a valid driver’s license and driving record that satisfies NCR fleet requirements
- PC skills, basic electronic skills, and some specific hardware and operating system familiarity
- Ability to perform essential functions of the job with or without a reasonable accommodation
- Prolonged travel with driving several hours per day
- Rotating and weekend shifts
- Flexible shift work – rotating shifts within set teams, including morning, afternoon, and evening start times, with some holidays
- Carrying and lifting tools, parts, and equipment weighing up to 75 lbs. without assistance, and up to 150 lbs. with assistance
- Bending, squatting, walking, standing, sitting, reaching, working with your hands, and repetitively grasping and manipulating objects of varying size
Nice To Haves
- Familiarity with large servers, mainframe computers, and imaging software
- A+ Certification, CompTIA, N+ Certification
- One or more years of related experience
Responsibilities
- Perform customer installations, maintenance, and service calls promptly and effectively
- Service electromechanical equipment, including self-checkout systems, within an assigned territory
- Conduct maintenance, repairs, preventive maintenance, and system overhauls
Benefits
- 7 paid holidays
- 6 paid floating holidays
- Paid vacation – up to 80 hours in your first year
- 401K savings and retirement plan
- Company-provided, business-use-only vehicle
- Medical insurance available immediately
- Overtime available at time and a half
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
