Field Service Technician, Cooper Lighting Solutions - Cleveland, OH
About The Position
This is an exciting job opportunity for you as a Field Service Technician in the Cleveland, OH, territory with Cooper Lighting Solutions, a business unit of Signify, the world leader in lighting. Travel to sites to commission installed lighting control systems to preform various responsibilities such as troubleshooting, proper installation verification, system programming, and customer training. Assist in gathering data for project commissioning, including completed panel schedule paperwork and other documents pertinent to job commissioning. Prepare and submit documentation regarding site visitations to the Phone Support Center to streamline continued support of the customer site. Assist with training field support representatives or lighting representatives. Provide backup phone support when not commissioning projects in the field by answering incoming calls and questions on the lighting control product line (i.e., implementation of hardware and computer software in the field, programming of controllers, wiring of components, arrangement for replacement parts, etc.).
Requirements
- High school diploma or vocational/trade school/technical degree in electrical, electronics, engineering, computer technology, or related
- Experience in technical field service
- Must reside in the Cleveland, OH, geographical area and within 50 miles of a major airport
- Able to travel up to 80% of the time
- May be required to travel outside the assigned territory
- Must be legally authorized to work in the United States without current or future company sponsorship needs
Nice To Haves
- Associate degree preferred
Responsibilities
- Travel to sites to commission installed lighting control systems
- Troubleshoot installed lighting control systems
- Verify proper installation of lighting control systems
- Program lighting control systems
- Train customers on lighting control systems
- Gather data for project commissioning, including completed panel schedule paperwork and other documents pertinent to job commissioning
- Prepare and submit documentation regarding site visitations to the Phone Support Center
- Assist with training field support representatives or lighting representatives
- Provide backup phone support by answering incoming calls and questions on the lighting control product line
Benefits
- Company subsidized benefits plan offerings that include Medical, Health Savings Account, Dental, 401K retirement plan with company match, Employee Stock Purchase Plan (ESPP), Paid Time Off, including paid vacation, holidays/personal days, tuition reimbursement and products discounts.
- Ability to purchase supplemental benefits that include supplemental life insurance, dependent life insurance, vision insurance and Accidental Death & Dismemberment insurance, health care flexible spending account and dependent care flexible spending account.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
