Field Service Technician Montgomery Alabama

Pitney BowesUS AL Remote, AL
$22 - $25Hybrid

About The Position

We are hiring at Pitney Bowes for a Field Service Technician role. This position involves troubleshooting and repairing mechanical or electrical equipment, working independently, and focusing on client satisfaction. We are looking for individuals from diverse backgrounds, including those with experience in office equipment, auto mechanics, engines, home appliances, robotics, HVAC, ATMs, Point of Sale (POS) registers, and auto restoration hobbies. Pitney Bowes offers comprehensive training, provides all necessary tools, equipment, and a fleet vehicle, and offers a comfortable work environment with opportunities for career advancement. The role offers stability with full-time hours, Monday through Friday, day schedule, and benefits effective the first of the month after the start date. The pay range is $22 to $25 per hour, with actual pay dependent on location, experience, and qualifications. This position is also eligible for sales incentives.

Requirements

  • Mechanical experience; someone who can turn a wrench to make a piece of machinery work.
  • Ability to communicate with clients.
  • A person that loves to offer additional products or services when a need is observed onsite to increase revenue, help clients, and earn commissions.
  • A valid driver's license, with a clean driving record, and reliable vehicle for daily travel to multiple customer locations (a company car may be provided depending on territory).
  • Ability to lift or move 55lbs with or without accommodation.
  • Someone that wants to learn and grow with our company and work Monday through Friday with overtime if needed.
  • Complete familiarity within a Windows environment and basic knowledge of PC and Networking (Preferred)
  • Experience with automated equipment (Preferred)

Nice To Haves

  • Complete familiarity within a Windows environment and basic knowledge of PC and Networking
  • Experience with automated equipment

Responsibilities

  • Install, service, and upgrade Postage Meters and other shipping and mailing hardware at client sites.
  • Troubleshoot and repair equipment, taking ownership and pride in your work to minimize repeat calls (client comebacks).
  • Review job aids and train clients on using the equipment.
  • Keep clients apprised of progress during maintenance or a down system situation.
  • Grow your skillset to work on top-of-the-line products, copiers, or Smart Lockers that keep our clients' packages and parcels safe.
  • Contribute to revenue growth through sales leads, supplies sales, and billable professional services.

Benefits

  • Paid time off
  • Medical/dental/vision benefits effective first of month after start date
  • Tools, equipment, and fleet vehicle provided
  • Paid mileage until company vehicle is delivered
  • Opportunity to grow and develop your career
  • Inclusive environment that encourages diverse perspectives and ideas
  • Challenging and unique opportunities to contribute to the success of a transforming organization
  • Comprehensive benefits globally (PB Benefits and Wellbeing Programs)
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