Field Service Technician-VA/MD/DC

Boon Edam•Baltimore, MD

8d•Onsite

About The Position

Boon Edam is a global market leader in entry solutions seeking a Field Service Technician to provide technical support for the installation, service, and maintenance of Boon Edam products. The company emphasizes a technology-driven industry, a family-oriented culture, and opportunities for career development. They value drive, dedication, and a commitment to customer satisfaction, expecting staff to demonstrate flexibility to achieve client satisfaction.

Requirements

Must be willing to travel 100% of the time Monday through Friday. Home on weekends.
Two years’ experience in Electrical/Electronic Theory or Plant Maintenance, or similar.
Must hold a current U.S driver license and be capable of obtaining a US passport for international travel
Ability to travel 100% of the time
Electrical skills, low voltage electronics and high voltage electrical theory
Ability to read and understand electrical schematics
Electrical circuit trouble shooting abilities
Strong mechanical installation skills (layout, assembly, tie in, etc.)
Excellent capability in reading and understanding mechanical and construction drawings
Experienced with use of hand tools such as cordless drill, hammer, levels, etc.
Telephone skills, strong verbal and written communication
Detailed oriented
Microsoft Office skills, PC and Internet Explorer knowledge
Customer focused
Must be able to lift 50 lbs. routinely
Must be able to pass frequent OSHA, background, and drug screens

Nice To Haves

Fluency in speaking and writing Spanish and English

Responsibilities

Provide Boon Edam product service and support via telephone communication and site visits within the branch area.
Work with different general contractors, subcontractors, and end-users to install Boon Edam product in a professional, safe, and efficient manner.
Work remotely with the Customer Support team at Boon Edam.
Provide training to less experienced installation and service technicians.
Record and track installation and support materials for project record keeping.
Ability to receive assignments and work independently from the factory.