Field Service Technician

The Raymond Corporation•Earth City, MO

2h•Onsite

About The Position

Raymond Central develops and deploys custom material handling solutions for trusted companies, offering new and pre-owned lift trucks, forklifts, parts, storage solutions, integrated systems, fleet management, and other services. Heubel Shaw, a certified Raymond dealer, is seeking a Field Service Technician to support forklifts, pallet jacks, and racking systems within customer distribution center locations. This role is crucial to the company, focusing on maintaining and servicing equipment in a timely and cost-effective manner.

Requirements

HS Diploma or GED
At least two (2) years of hands-on technical experience with mechanical, hydraulic, and/or electrical components
Must be able to push, pull, and lift up to 50lbs
Must be able to climb ladders and/or work on elevated platforms that may be 15’ to 30’ in height

Nice To Haves

Strong mechanical aptitude & ability; basic knowledge of industrial electricity
Ability to read schematics, diagrams, operation manuals, manufacturer’s specifications
Experience within the industrial maintenance, automotive, heavy equipment industries

Responsibilities

Maintain, service, and support material handling equipment, systems and products at the customer location in a timely and cost-effective manner so that all requirements are met.
Diagnose, trouble-shoot, and repair forklifts and other equipment in accordance with established guidelines and procedures; ensuring that positive relationships are established.
Perform preventive maintenance on assigned equipment according to established procedures and cost guidelines at customer’s facility.
Complete all required paperwork and time records accurately and completely follow Mobile Tech Procedures as directed by management.
Account for all parts, materials, tools, and consumables used as required.
Drive and work safely in accordance with company and/or customer safety policies and procedures.
Develop and maintain positive, effective working relationships with customers and co-workers.
Maintain the van’s interior equipment, storage devices, service manuals and related documents.
Attend meetings, training classes and other company activities as required.
Keep an adequate set of personal tools as required by the position.
Work with all departments and employees to ensure high quality customer service.