RSM Field Service Technician

NOV • Odessa, TX

4d • Onsite

About The Position

The Field Service Technician will cover RSM (Remote Service Monitor) products, which include service rigs and workover rigs. This role involves remote monitoring of RSM rigs and on-site work at customer locations. Responsibilities include traveling to customer sites to install, commission, test, calibrate, and train customers on the safe and proper operation of NOV products. The technician will also perform field upgrades of software and hardware, communicate field failures and feedback to appropriate departments, and manage billing, inventory, and paperwork, ensuring timely submission of all field service documentation.

Requirements

• Must reside in the West Texas coverage area (Odessa TX, Midland TX, Big Spring TX, Pecos TX, Monahans TX, Andrews TX, Hobbs NM, or Carlsbad NM areas).
• Willing to travel over 75% of the time.
• Willing to work 12+ hours daily during your schedule.
• Good interpersonal skills.
• Good verbal and written communication skills.
• Knowledge of oil and gas field components, including software and hardware.
• Willing to be on call.
• All applicants must pass a background check, driving record check, and drug screening.

Nice To Haves

• AA Degree and/or equivalent experience with 2+ years of technical experience preferred.
• Electrical background preferred.

Responsibilities

• Cover RSM (Remote Service Monitor) product which includes service rigs and workover rigs.
• Remote monitoring of RSM rigs as well as on customer locations.
• Travel to customer sites to install, commission, test, calibrate, and train customers on the safe and proper operation of NOV products.
• Conduct field installations and calibrations of sensors and systems.
• Perform field upgrades of software and hardware and train customers on how to properly operate the system.
• Communicate field failures and feedback reports to the appropriate departments.
• Manage billing, inventory and paperwork.
• Complete and submit field service documentation in a timely manner.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree