Field Service Technician

OPEX • Moorestown, KY

13h • Onsite

About The Position

OPEX Corporation is seeking a full-time Field Service Technician to maintain and repair advanced automation equipment at customer sites. This role is ideal for a hands-on technician who enjoys troubleshooting, working independently, and delivering high-quality customer service.

Requirements

• Associate degree in Electronics and/or equivalent hands-on job experience
• Excellent customer service skills
• Possessing a driver’s license, insurance and a reliable vehicle
• Ability to lift at least 25 pounds independently
• Ability to maneuver a job site, including tight spaces in around our equipment
• Valid Driver’s License and vehicle for daily use

Responsibilities

• Day to day maintenance, troubleshooting and repair of mail opening, document scanning and/or material handling equipment
• Installing and setting up new equipment
• Diagnose mechanical and electrical issues by working directly with customers and evaluating system performance
• Completing field service reports
• Keeping the customer informed as repairs are made and answer any question that may arise
• Interact with management as well as other personnel to analyze and correct any equipment performance issues
• Completing and submitting weekly online timecards and expense report

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree
• Number of Employees: 501-1,000 employees