Account Rep / Serv Tech

SHAFFER DISTRIBUTING CO • Toledo, OH

1d • Onsite

About The Position

As a Field Service Technician, you’ll be the face of Shaffer at customer locations across the Toledo area—installing, maintaining, and servicing arcade games, ATMs, and entertainment equipment in bars, restaurants, and family entertainment centers. No two days are the same, and you’ll have the independence and support to do meaningful, hands-on work.

Requirements

• Must be 21 years or older (some locations have age-restricted access)
• Valid driver’s license and clean Motor Vehicle Record
• Ability to pass a background check
• Self-motivated, dependable, and customer-focused
• Ability to lift up to 75 lbs
• Comfortable using hand tools, dollies, pallet jacks, and handcarts
• Ability to climb ladders (up to 12 ft) and work in tight spaces such as ceilings or attics
• Mechanical aptitude and basic math skills
• Ability to work independently and manage your route efficiently

Responsibilities

• Service, install, and repair arcade games, pool tables, dart boards, cranes, ATMs, and other amusement equipment
• Respond to on-site service calls and troubleshoot mechanical and technical issues
• Collect cash and customer payouts from assigned route locations
• Monitor and refill cranes and ATMs to appropriate levels
• Safely transport cash to designated bank locations
• Maintain strong relationships with customers through reliable, professional service

Benefits

• Medical, Dental & Vision Insurance
• 401(k) with 4% Company Match
• 100% Employer-Funded Employee Stock Ownership Plan (ESOP) – no cost to you
• Company Vehicle & iPhone
• Paid time off & paid holidays
• Paid volunteer time
• Company-paid Short-Term & Long-Term Disability insurance
• Life insurance and financial planning resources

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed