Field Service Technician Stamping (Kentucky)

AMADA AMERICA, INC. • , KY

17h • Onsite

About The Position

This position is responsible for completing all aspects of installation, ensuring customer satisfaction by following up on tasks outside the normal scope of work, and maintaining excellent customer and coworker relations. The role involves completing various reports and technical documentation, providing feedback on machine and customer issues, and demonstrating a commitment to an injury-free environment by adhering to the corporate environmental, health, and safety program.

Requirements

• Technical and working knowledge of Mechanical systems
• Technical and working knowledge of Electrical systems
• Technical and working knowledge of Hydraulics
• Ability to use hand tools, Volt/Ohm meter, and Oscilloscope.
• Working knowledge of computers and Windows OS.
• Excellent written and verbal communication.
• Excellent relational skills (with customers, coworkers (senior and junior), and management).
• Ability to work harmoniously with others.
• Ability to accept and follow instructions; able to follow the chain of command.
• Ability to support a positive, “can-do” attitude.
• Ability to work alone and without direct supervision.
• Ability to take initiative, ownership, and be initiative-taking.
• Thorough and pays attention to detail. Takes an approach of doing a task correctly, not just “good enough”.
• Able to redirect quickly if needed.
• Motivated and have self-initiative.

Nice To Haves

• Bachelor’s degree preferred, or an equivalent combination of education and practical experience, in a related discipline.

Responsibilities

• Complete all aspects of the installation.
• Follow up on any aspects outside of the normal scope of work with the proper departments to obtain customer satisfaction.
• Complete status (service) reports, expense reports every week, and technical documentation as needed.
• Maintain excellent customer relations and follow through on customer issues.
• Maintain excellent coworker and manager relations.
• Complete other required internal paperwork (Urgent Parts Requests, Parts Removal Requests, Purchase Requisitions, etc.).
• Provide feedback to the manager on any machine and customer issues that require further action.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree