Field Service Technician – Refrigeration & Kitchen Equipment
About The Position
Hot & Cold Technician Pronto – A Tech24 Company At Tech24, we invest in our technicians so you can focus on what you do best. Here’s what you can expect when you join our team: Key Responsibilities Diagnose, troubleshoot, and repair commercial cooking equipment (ovens, fryers, steamers, griddles, warmers, etc.) Diagnose, troubleshoot and repair commercial refrigeration systems (walk-ins, reach-ins, prep tables, ice machines, etc.) Perform preventative maintenance to ensure safe efficient equipment operations Accurately document service calls, parts used, labor hours, and customer interactions in company system Clearly communicate repair status, recommendations, and timelines to customers Manage truck inventory to ensure proper parts and tools are stocked Respond to service calls in a timely and professional manner Represent the company with professionalism while delivering high-quality customer service Follow all safety regulations and company policies Participate in ongoing technical training and professional development opportunities
Requirements
- 3+ years of commercial foodservice and/or refrigeration repair experience
- Valid driver’s license with a clean driving record required
- Strong mechanical and electrical troubleshooting skills
- Ability to read and interpret technical manuals, wiring diagrams, and blueprints
- Strong problem-solving skills and ability to work independently
- Excellent communication and customer service skills
- Ability to lift up to 50+ lbs. and work in varying indoor / outdoor conditions
- Ability to climb ladders, work from heights, and crawl in tight quarters
- Own industry standard hand tools
- Willingness to participate in an on-call rotation as needed
Nice To Haves
- Experience working on commercial kitchen equipment is a plus
- EPA Universal certification preferred
Responsibilities
- Diagnose, troubleshoot, and repair commercial cooking equipment (ovens, fryers, steamers, griddles, warmers, etc.)
- Diagnose, troubleshoot and repair commercial refrigeration systems (walk-ins, reach-ins, prep tables, ice machines, etc.)
- Perform preventative maintenance to ensure safe efficient equipment operations
- Accurately document service calls, parts used, labor hours, and customer interactions in company system
- Clearly communicate repair status, recommendations, and timelines to customers
- Manage truck inventory to ensure proper parts and tools are stocked
- Respond to service calls in a timely and professional manner
- Represent the company with professionalism while delivering high-quality customer service
- Follow all safety regulations and company policies
- Participate in ongoing technical training and professional development opportunities
Benefits
- Weekly Pay – Reliable pay, every week
- Fully Equipped for Success – Company vehicle, gas card, uniforms, and phone provided
- Generous paid time off, paid holidays, and your birthday off
- Medical, dental, vision, and short-term disability coverage (effective 1st of the month following your date of hire)
- Long-term disability and basic life insurance at no cost to you
- Comprehensive Training Opportunities– Advance your skills through manufacturer certified programs, company training, or a blend of both.
- 401(k) with company match and immediate vesting
- Employee Assistance Program (EAP) – Free, confidential counseling and support for you and your family, including financial and legal resources
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
