Field Service Technician, Prepress

HUS Heidelberg USA • Waukesha, WI

2d

About The Position

Heidelberg USA is a reliable and highly innovative partner to the printing industry. Our brand has been synonymous with quality and future viability for more than 170 years. This means that we are a company with a long tradition, but at the same time we help define the future trends in our industry thanks to state-of-the-art technologies and innovative business ideas. We are dedicated to our equipment, our technology, our associates, and our customers. Come join the team! Are you looking for a challenge? That's what we offer! Field Service Technician – Prepress Location: Appleton WI, Fond Du Lac WI, Green Bay WI and Milwakuee WI What we are looking for: Perform installation, maintenance, troubleshooting and repairs for Prepress equipment including Computer-to-Plate, Processors, Computers and associated Software products.

Requirements

• Understanding of electronics and electronic systems
• Strong mechanical skills and aptitude
• Knowledge of computers and networking
• Experience working on printing or similar equipment preferably Heidelberg equipment or similar
• Electrical background
• Experience using Microsoft Office Suite
• Computer/tech savvy and customer service skills
• Like working with your hands and have a mechanical aptitude
• Must be able to travel as needed, up to 75% of the time

Nice To Haves

• Experience with Prepress Print Production software and hardware desirable
• Experience with MS Windows Server and MAC OS beneficial
• Excellent troubleshooting and problem-solving skills
• Strong customer relations and communications skills
• Able to manage multiple high-priority action items
• Proven skills in handling customers in high pressure situations
• Demonstrated ability to solve complex technical problems
• Ability to work independently with minimal supervision, and as part of a team

Responsibilities

• Perform installation, maintenance, troubleshooting and repairs for Prepress equipment including Computer-to-Plate, Processors, Computers and associated Software products.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed