Field Service Technician - Passenger Boarding Bridges

Oshkosh Corporation•Ogden, UT

3d•$57,600 - $90,400•Hybrid

About The Position

Oshkosh AeroTech is a leading provider of aviation ground support products, gate equipment and airport services to commercial airlines, airports, air-freight carriers, ground handling and military customers. Oshkosh AeroTech offers products that make a difference in people’s lives by supporting those in our communities who do some of the toughest work. They own many of the most trusted brands in the air transportation industry, including LEKTRO®, JetAire®, JetPower®, AmpTekÔ, Jetway®, and more. The Field Service Technician is responsible for traveling to customer sites (airports) to perform installation, configuration, service, maintenance, and repair of passenger boarding bridges (PBBs) and related airport ground support equipment, including JetAire and Jetpower systems. This role supports field operations and requires a strong mechanical and electrical aptitude, a customer-first mindset, and the ability to learn and apply technical procedures in real-world environments.

Requirements

High School Diploma or GED and three (3) or more years of relevant experience in machine assembly, automotive or equipment maintenance, facilities maintenance, or light fabrication; or previous relevant contracting experience with Oshkosh Corporation; or an equivalent combination of education and experience that demonstrates the ability to perform the essential functions of the role
Valid driver’s license must be maintained at all times
Ability to obtain a passport
Ability to pass a TSA background check
Strong mechanical and technical skills with foundational electrical troubleshooting capability
Ability to read and interpret basic schematics and technical documentation
Ability to travel up to 80%

Nice To Haves

Technical degree preferred
Exposure to PLCs, automation systems, or control systems
Experience in construction equipment, heavy equipment, or automotive service environments
Demonstrated ability to work in a customer-facing role with strong communication skills

Responsibilities

Perform installation, configuration, diagnostics, maintenance, and repair on mechanical, electrical, and electromechanical systems including HVAC-related components
Troubleshoot, diagnose, and resolve system malfunctions using established methods and technical knowledge
Diagnose, repair, and perform routine maintenance on: Passenger boarding bridge systems (including drive systems, elevation/lift mechanisms, rotunda and cab assemblies), Electrical and control systems (wiring, relays, sensors, PLCs, and control panels), JetAire and Jetpower systems (including PCA units, ground power units, and associated components), Mechanical systems (gearboxes, bearings, structural components, and docking mechanisms)
Perform service, maintenance, and repair of passenger boarding bridges (PBBs), including electrical, mechanical, and control system components
Conduct a Hazard Safety Assessment prior to each job to ensure a safe working environment
Travel regularly to domestic and occasional international customer sites to perform field service functions
Maintain and manage service tools and repair inventory in field service vehicle
Communicate directly with customers to assess product usage, gather technical feedback, and provide basic operational guidance
Provide product orientation and support to customers on operational and maintenance aspects of equipment
Escalate complex or unresolved technical issues to senior technicians or engineering support
Assist service centers and dealer technicians with troubleshooting support when needed
Document service activities, repair actions, and customer interactions clearly and accurately
Contribute to root cause analysis and failure reporting processes