Field Service Technician-Forklift and Automation, North Haven CT
About The Position
Abel Womack is seeking skilled and motivated Field Service Technicians to join their team, focusing on electric vehicles and automated equipment. The role is suitable for individuals with experience as a forklift technician or transferable experience from auto, diesel, conveyor, heavy equipment, or other electro-mechanical mechanic roles. If you enjoy independent field work but appreciate having a strong support network, you'll fit right in. For over 100 years, Abel Womack has built a Best-in-Class organization by valuing employees and delivering exceptional service. The company offers competitive pay, comprehensive benefits, and a supportive, team-focused environment. This role provides a company-issued service vehicle and extensive technical training. As a well-established industry leader in material handling solutions, Abel Womack offers long-term career growth, job stability, and advancement opportunities.
Requirements
- Ability to diagnose and repair mechanical and/or electrical equipment with a focus on quality, efficiency, and cost-effective maintenance.
- Ability to read schematics, maps, blueprints, and manuals
- Ability to communicate regularly by phone and in person with team members, parts representatives, technical specialists, dispatch, lead service techs, and customers, required
- Demonstrated ability to maintain a professional demeanor and build positive customer relationships by consistently delivering excellent customer service
- Must provide your own basic mechanic tools; specialty tools will be provided
- Valid driver’s license with a good driving record
- Ability to lift up to 75 lbs. regularly
Nice To Haves
- Experience with electrical fuel systems, sensor technology, hydraulics, PLCs, or charging systems (a plus)
Responsibilities
- Travel within an assigned territory to install, maintain, and repair Raymond battery-powered lift trucks along with working on warehouse storage systems, conveyors, carousels, and other automated material handling equipment
- Work directly with our customers to troubleshoot and resolve equipment challenges
- Apply and grow your mechanical and technical skills through continuous training
- Submit electronic work orders efficiently using a company-provided tablet
- Represent Abel Womack with professionalism and excellent customer service
Benefits
- Straight hourly pay — no flat rate
- Overtime opportunities
- Access to nationally recognized technical training and certifications
- Technicians travel within a defined territory
- Comprehensive Health/Dental/Vision insurance
- 401(k) with company match
- A culture built on respect, expertise, and teamwork
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
101-250 employees
