Field Service Technician-Material Handling Equipment - Woburn, MA
About The Position
Abel Womack is seeking skilled and motivated Field Service Technicians to join our team. This role involves working on electric vehicles and automated equipment, including forklifts, and offers a great opportunity for those with transferable experience as an auto, diesel, conveyor, heavy equipment, or other electro-mechanical mechanic. The position is ideal for individuals who enjoy independent field work but value a strong support network. Abel Womack has a long-standing reputation for a positive culture, employee value, and exceptional customer service, offering competitive pay, comprehensive benefits, and a supportive team environment. The role includes a company-issued service vehicle and extensive technical training, with opportunities for long-term career growth and job stability within an industry leader in material handling solutions.
Requirements
- Ability to diagnose and repair mechanical and/or electrical equipment with a focus on quality, efficiency, and cost-effective maintenance.
- Ability to read schematics, maps, blueprints, and manuals
- Ability to communicate regularly by phone and in person with team members, parts representatives, technical specialists, dispatch, lead service techs, and customers, required
- Demonstrated ability to maintain a professional demeanor and build positive customer relationships by consistently delivering excellent customer service
- Must provide your own basic mechanic tools; specialty tools will be provided
- Valid driver’s license with a good driving record
- Ability to lift up to 75 lbs. regularly
Nice To Haves
- Experience with electrical fuel systems, sensor technology, hydraulics, PLCs, or charging systems
Responsibilities
- Travel within an assigned territory to install, maintain, and repair Raymond battery-powered lift trucks along with working on warehouse storage systems, conveyors, carousels, and other automated material handling equipment
- Work directly with our customers to troubleshoot and resolve equipment challenges
- Apply and grow your mechanical and technical skills through continuous training
- Submit electronic work orders efficiently using a company-provided tablet
- Represent Abel Womack with professionalism and excellent customer service
Benefits
- Company-issued service vehicle
- Extensive technical training
- Long-term career growth
- Job stability
- Advancement opportunities
- Straight hourly pay
- Overtime opportunities
- Access to nationally recognized technical training and certifications
- Technicians travel within a defined territory
- Comprehensive Health/Dental/Vision insurance
- 401(k) with company match
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
