Field Service Technician Master - Rotator

Archrock • Pecos, TX

6d

About The Position

Performs maintenance and repair activities on gas compression and/or process equipment at customer locations, serving as a subject matter expert for equipment in the assigned area. Mentors and teaches company maintenance standards. Works with little instruction and minimal supervision, determines actions within standard practice and authority, and may lead a crew or temporarily fill in for a Lead Field Service Technician. This role has an impact on operational results, profitability, schedule performance, customer relationships, HSE, service quality, and customer satisfaction. Extensive travel is required, including driving and working in inclement weather for extended periods. The position regularly responds to after-hours requests on an on-call basis.

Requirements

• Typically at least 10 years of experience with natural gas engines and compressors.
• Demonstrated history of successful and safe service experience.
• Valid driver's license and a good driving record.
• Ability to perform all essential duties and scheduled or unscheduled maintenance without technical assistance.
• Expert diagnostic, troubleshooting, root-cause investigation, and repair skills across multiple types of compressor, gas process, and power-generation equipment.
• Expert and intricate knowledge of gas engines and compressors, electrical systems, panel boards, controls, and skid wiring, acquired through advanced training or performance verification.
• Advanced knowledge of mechanical and electromechanical failure analysis and investigation, compression, and engine performance.
• Understanding of pulsation and vibration.
• Ability to understand customer facilities and production equipment and troubleshoot system issues, and to understand regional processes and systems across equipment types, makes, and models.
• Knowledge of company maintenance standards and checklists, with the ability to follow them accurately and completely.
• Ability to run software to produce performance curves when approved by the Service Manager.
• Ability to write detailed reports, perform compressor calculations, and complete documentation accurately, thoroughly, and promptly.
• Ability to read, write, and speak English for work orders, manuals, and related work.
• Computer skills, including vendor-specific programs such as Cat, Waukesha, Ariel, and Murphy, as well as Internet Explorer and Outlook.
• Ability to model health, safety, and environmental procedures and provide expert customer service.
• Ability to lead maintenance and overhaul project teams and mentor and train less experienced technicians.
• Ability to meet job fitness requirements and medical requirements for role-required PPE, including respiratory protection where applicable.
• Ability to travel extensively, drive and work in inclement weather for extended periods, and meet the role's stated physical demands.

Nice To Haves

• High school diploma or equivalent preferred.
• Gas or diesel engine and compressor school or training preferred.

Responsibilities

• Maintain a safe, well-organized work environment and model health, safety, and environmental procedures.
• Perform preventative maintenance to standard without assistance.
• Perform most call-outs without assistance from a technical expert.
• Diagnose and repair mechanical problems on compressor packages, gas process equipment, and power-generation equipment used within the region.
• Lead teams performing major maintenance, overhauls, and mobilization/demobilization projects to standard, with limited to no assistance.
• Complete and submit required documentation accurately and on time, following company protocols.
• Perform scheduled and unscheduled maintenance without technical assistance.
• Prepare detailed reports and perform compressor calculations.
• Provide expert-level customer service and communicate complex issues effectively to customers.
• Use vendor-specific programs and other computer tools to support the work.
• Respond regularly to after-hours requests on an on-call basis.
• Mentor, train, and transfer knowledge to less experienced Field Service Technicians; check others' work and serve as a resource.
• Frequently recommend and implement methods and procedures to improve safety, efficiency, quality, and cost.
• Comply with Archrock's Health, Safety and Environmental Policy and applicable local, statutory, and regulatory requirements.
• Perform other duties as assigned.

Benefits

• Generous compensation and benefits are offered, but specific benefits are not listed.
• Defined career paths and opportunities for growth.
• Flexibility and support to pursue different roles within the company.
• Ability to relocate among company locations across the United States if desired.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: High school or GED