Field Service Technician - Low Voltage

Ronco Electric•Summerville, SC

7d•Onsite

About The Position

We are seeking a highly motivated Field Service Technician in our Summerville, South Carolina market to perform various technical duties in support of education and healthcare communications systems. In this role, the Field Service Technician will provide support and maintenance on communication and networking equipment while delivering high-quality customer service promptly.

Requirements

Minimum of 2 years of related low-voltage work experience.
Functional understanding of IT-related technologies, including switching, routing, networking, and server knowledge.
Experience using basic hand tools and multi-meters.
Ability to read schematics and interpret signal flow through circuits.
Willingness to obtain and maintain company-sponsored credentials and certifications.
Professional self-starter who is reliable, flexible, proactive, resilient, organized, and punctual.
Computer skills to include understanding basic computer manipulation, managing computer files, word processing, using spreadsheets and databases, creating presentations, finding information, and communicating.
Excellent written and verbal communication skills to effectively express ideas and information.
Ability to thrive both independently and in a team environment.
A high level of commitment to customer satisfaction.
Basic math computation skills to include addition, subtraction, multiplication, division, percentages and fractions.
Ability to follow policies, processes and procedures.
Effective use of Microsoft 365 suite of products.
Demonstrated attention to detail and commitment to task in completing assignments with quality outputs.
Maintain a clean driving record.

Nice To Haves

This role may require you to meet vendor specific credentialing requirements to visit customer sites as a condition of your continued employment. These requirements vary based on the respective healthcare, educational, state, or federal customer and may include vaccinations, additional background checks, additional drug testing, and any other type of criteria as specified by the customer.

Responsibilities

Troubleshoot, repair, along with coordinating changes in programming and maintenance of PA, education, and healthcare communication systems.
Effectively work with customer's IT staff to troubleshoot network-integrated systems.
Professionally interface with customers to convey system status information.
Effectively work with Maintenance Agreement customers to ensure the continued health of existing system deployments.
Responsible for performing agreed-upon preventive maintenance on systems.
Provide effective "on-call" support.
Acquire technical certifications as needed for the job.