Field Service Technician III
Inframark•Austin, TX
•Onsite
About The Position
The Field Service Technician III is responsible for safe, high-quality field work in field services, including executing work orders, maintaining assets, and delivering responsive customer service. This role involves advanced troubleshooting and recommending preventive improvements.
Requirements
- 5+ years relevant field experience in Field Services operations within water/wastewater/public works.
- Strong safety mindset (confined space, trenching/MOT, PPE).
- Clean driving record.
- CMMS/mobile work order proficiency.
- Accurate documentation skills.
Nice To Haves
- Technical coursework preferred.
Responsibilities
- Complete service orders (turn-on/off, rereads, meter tests) within SLAs and document results.
- Investigate high/low usage, no-reads, and tamper alarms, escalating anomalies.
- Perform utility locates/mark-outs and customer appointments professionally.
- Use mobile apps/handhelds for work orders and inventory.
- Maintain vehicle and tools.
- Support emergency response and after-hours rotations as assigned.
- Lead small crews/tasks and mentor Tech I/II staff.
- Verify job safety setups.
- Perform advanced troubleshooting and root-cause analysis.
- Recommend preventive improvements.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
High school or GED
