Field Service Technician II

RMS Energy • Charlotte, NC

39d • Onsite

About The Position

We’re looking for Field Service Technicians with a strong electrical background to support inspection, maintenance, and testing activities across client sites. This role requires a self-starter who can operate independently, communicate effectively with clients, and deliver high-quality technical service in the field. This is a great opportunity to develop technical and professional skills and grow with a fast-paced, mission-driven team.

Requirements

• 1–3 years of experience in power systems or industrial maintenance
• Experience with low voltage multimeter and non-contact voltage meter
• Experience with medium voltage safety standards including arc flash boundary and grounding
• Computer literate, with experience using digital reporting systems and field tools
• Comfortable in client-facing environments with professional communication skills
• Ability to work autonomously with minimal supervision
• Demonstrated self-starter with strong problem-solving capability
• Willingness to travel up to 75% across the continental U.S.
• High school diploma or GED required
• Available for extended and irregular hours as needed
• Able to work outdoors in all weather, at heights (100+ ft), in confined spaces, and around high-voltage equipment and heavy machinery
• Physically capable of lifting 50+ lbs and enduring extended physical activity
• Valid driver’s license and legal authorization to work in the United States
• Able to pass background checks and pre-employment/random drug screenings
• Willing to complete required safety training (including travel, if necessary)
• Requires good vision, hearing, and English proficiency for safe, effective communication in noisy environments

Nice To Haves

• Familiarity with NETA testing standards and field practices
• Experience with transformer inspection, maintenance, or testing
• Prior field service or mission-critical facility experience (data centers, utilities, industrial sites)
• Strong documentation and reporting skills

Responsibilities

• Perform transformer inspections in accordance with established procedures
• Conduct transformer maintenance and minor repair activities
• Support medium and low voltage electrical apparatus testing, per NETA specifications
• Coordinate warranty support activities between clients and equipment manufacturers
• Manage and coordinate site access for field technicians and service personnel
• Identify, document, and report equipment issues within client-provided reporting systems
• Interface directly with clients in a professional, solutions-oriented manner
• Keep accurate reports, logs, and equipment calibration records
• Follow all RMS Energy and site safety procedures (Lockout/Tagout, PPE, JHA)

Benefits

• Competitive Compensation – Overtime potential and merit-based raises
• Full Benefits – Medical, dental, and vision coverage fully paid for employees, starting the month after hire
• Steady Employment & Career Growth – Be part of a fast-growing company with promotion potential
• 401(k) with Company Match – Traditional & Roth options + free investment guidance
• Top-Tier Equipment – Provided to support you in the field
• Compensated Travel Time plus Per Diem – Earn while seeing new places
• Education Support – Paid training, certifications, and industry memberships
• Generous PTO – Paid vacation, holidays, and sick leave
• Employee Assistance Program – Legal, financial, and mental wellness support

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED