Field Service Technician II

Toshiba Business • Eagan, MN

23d • $24 - $26 • Onsite

About The Position

Join Toshiba America Business Solutions as a Field Service Technician II in Eagan, MN. This role involves providing on-site technical support and maintenance for black and white, color, and multifunctional printers, copiers, and other devices at customer locations. The position offers opportunities for career growth within a global technology organization and allows you to make a positive impact on local businesses and communities by ensuring their office equipment functions properly.

Requirements

• High School Diploma or GED
• 3 years or more of expertise in one or more of the following: Technical repair, service, and installation of copier/office equipment (Preferred), Technical service, repair or training of Photo ID systems/software, printers, ID Badge, or Fingerprint equipment, Technical service, repair, or support of comparable products
• Advanced education or certification or internships in respective areas can be used to meet experience requirement
• Intermediate computer skills and good electro-mechanical skills
• Ability to lift 50 lbs. and comfortable with frequent bending, lifting, and reaching
• A valid driver's license and auto insurance coverage per Toshiba policy for positions entailing use of personal car while on company business

Nice To Haves

• Technical repair, service, and installation of copier/office equipment

Responsibilities

• Provide printer and copier maintenance, service, and repairs to customers
• Deliver product training efficiently and effectively
• Diagnose equipment issues and carry out installations and upgrades
• Make modifications, remove old units, and retrofit existing hardware
• Complete field calls according to priority while practicing effective time management
• Continuously enhance your technical skills for field assignments
• Rebuild components at the shop

Benefits

• Medical, dental, and vision coverage
• 401(k) plan with match and company provided life insurance
• Employee Assistance Programs, pre-tax spending accounts, pet insurance, and employee discounts
• Generous paid holidays, vacation & sick/personal business/volunteer days
• Opportunities for career growth within a global technology organization
• Monthly Performance Based Technician Bonus - up to $6,000 per year
• Fleet vehicle and gas card
• Company Phone

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED