Service Technician II - San Antonio, TX.

NCR Atleos•Texas, TX

23h•Onsite

About The Position

NCR Atleos is looking for Field Service Technicians to join their team. This role is crucial for maintaining commerce operations globally and acts as an ambassador for the NCR Atleos Brand. The company emphasizes creating value for customers through long-term relationships and providing best-in-class service. The Field Service Technician will be the first line of response, communicating in a helpful and engaging manner to find solutions, organize and triage customer issues, and proactively handle problems. Formal training, both virtual and hands-on, is provided to enable fast learning and professional growth within a supportive learning community that values diversity, teamwork, and individual contributions.

Requirements

Local candidate to specific geographic area
Authorized to work in the US
At least 19 years of age
Have a valid driver’s license and driving record that satisfies NCR Atleos fleet requirements
PC skills, basic electronic skills, and operating system familiarity
Ability to perform essential functions of the job with or without a reasonable accommodation
Prolonged travel with driving several hours per day
Rotating and weekend shifts
Carrying and lifting tools, parts, and equipment weighing up to 50 lbs. without assistance
Bending, squatting, walking, standing, sitting, reaching, working with your hands, and repetitively grasping and manipulating objects of varying size

Nice To Haves

Familiarity with large servers, mainframe computers, and imaging software
A+ Certification, CompTIA, N+ Certification
One or more years of related experience

Responsibilities

Perform customer installation, maintenance, and service calls promptly and effectively
Service electromechanical equipment like ATMs and self-checkout systems within an assigned territory
Perform maintenance repair and system overhauls
Manage everything from network faults and traffic, to configuration, security, and remote system access