Field Service Technician II

Quest InternationalCincinnati, OH
$30 - $34Onsite

About The Position

Quest International is hiring a hands-on Field Service Engineer II to support A/V and technical equipment at customer locations throughout the Cincinnati territory. This is a travel technician position. You will spend a significant amount of time traveling to customer sites to install, maintain, troubleshoot, and repair A/V, electronic, and electro-mechanical equipment, including equipment used in medical and healthcare environments. Employees are generally expected to be home on weekends, but the position requires flexibility for overnight travel, changing customer schedules, early departures, late returns, and overtime when needed.

Requirements

  • 1–3 years of professional hands-on A/V, electronics, field service, equipment repair, or similar technical experience.
  • Experience working with HDMI, USB, coax, Cat5/Cat6, wiring harnesses, connectors, electronic components, and signal paths.
  • Ability to independently troubleshoot equipment using a digital multimeter and other diagnostic/service tools.
  • Ability to install, maintain, troubleshoot, and repair equipment at customer locations and accurately document completed work.
  • Cincinnati-area availability, reliable transportation, ability to travel up to 80% including overnight assignments, and willingness to complete the required Human Performance Test.

Nice To Haves

  • Experience with medical or healthcare equipment
  • Experience with A/V control systems
  • Experience with monitors
  • Experience with speakers
  • Experience with signal-processing equipment
  • Experience with OEM equipment
  • Experience with command-line tools
  • Experience with PowerShell

Responsibilities

  • Travel to customer locations
  • Install and service A/V equipment
  • Perform preventive and corrective maintenance
  • Troubleshoot equipment failures
  • Replace failed parts and components
  • Verify operation after repairs
  • Document completed service work

Benefits

  • Benefits available to eligible full-time employees
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