Field Service Technician II - Salem, OR

NCR Atleos•Oregon, OR

3d•$40,800 - $59,200•Onsite

About The Position

NCR Atleos is looking for Field Service Technicians to join their team. This role is crucial for keeping commerce running globally and acts as an ambassador for the NCR Atleos Brand. The Field Services Team creates value for customers by delivering solutions that build long-term relationships. As a first-line responder, you will communicate openly and helpfully, focusing on finding the right solutions. You will organize and triage customer issues, potentially handling some problems before they arise. Formal training, both virtual and hands-on, will be provided to enable fast learning and allow employees to stretch their capabilities. NCR Atleos is committed to growing its people through a learning community where diverse individuals can work together, explore new ideas, and expand their skills. Dedicated teachers, mentors, and coaches across territories share knowledge to enhance mutual growth. The company is dedicated to building a diverse community where employees feel a sense of belonging, teamwork, and are valued for their contributions and perspectives.

Requirements

Local candidate to specific geographic area
Authorized to work in the US
At least 19 years of age
Have a valid driver’s license and driving record that satisfies NCR Atleos fleet requirements
PC skills, basic electronic skills, and operating system familiarity
Ability to perform essential functions of the job with or without a reasonable accommodation
Prolonged travel with driving several hours per day
Rotating and weekend shifts
Carrying and lifting tools, parts, and equipment weighing up to 50 lbs. without assistance
Bending, squatting, walking, standing, sitting, reaching, working with your hands, and repetitively grasping and manipulating objects of varying size

Nice To Haves

Familiarity with large servers, mainframe computers, and imaging software
A+ Certification, CompTIA, N+ Certification
One or more years of related experience

Responsibilities

Perform customer installation, maintenance, and service calls promptly and effectively
Service electromechanical equipment like ATMs and self-checkout systems within an assigned territory
Perform maintenance repair and system overhauls
Manage everything from network faults and traffic, to configuration, security, and remote system access