Field Service Technician II - Omaha/Lincon, NE

NCR Atleos • Lincoln, NE

20h • Onsite

About The Position

NCR Atleos is looking for Field Service Technicians to provide best-in-class service to large retailers and banks. As a first line response to customers, you will communicate in an open, helpful, and engaging manner, focusing on finding the right solution. You will organize and triage customer issues, and handle some problems before they start. NCR Atleos provides formal virtual and hands-on classroom training to enable fast learning and growth. The company is committed to growing employee capabilities through a learning community with diverse individuals, new ways of thinking, and dedicated teachers, mentors, and coaches. This role is an ambassador for the NCR Atleos Brand and keeps commerce running globally.

Requirements

• Local candidate to specific geographic area
• Authorized to work in the US
• At least 19 years of age
• Have a valid driver’s license and driving record that satisfies NCR Atleos fleet requirements
• PC skills, basic electronic skills, and operating system familiarity
• Ability to perform essential functions of the job with or without a reasonable accommodation
• Prolonged travel with driving several hours per day
• Rotating and weekend shifts
• Carrying and lifting tools, parts, and equipment weighing up to 50 lbs. without assistance
• Bending, squatting, walking, standing, sitting, reaching, working with your hands, and repetitively grasping and manipulating objects of varying size

Nice To Haves

• Familiarity with large servers, mainframe computers, and imaging software
• A+ Certification, CompTIA, N+ Certification
• One or more years of related experience

Responsibilities

• Perform customer installation, maintenance, and service calls promptly and effectively
• Service electromechanical equipment like ATMs and self-checkout systems within an assigned territory
• Perform maintenance repair and system overhauls
• Manage everything from network faults and traffic, to configuration, security, and remote system access

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed