Field Service Technician II
About The Position
At Baxter, we are redefining healthcare delivery to make a greater impact today, tomorrow, and beyond. Our Baxter colleagues are united by our Mission to Save and Sustain Lives. Together, our community is driven by a culture of courage, trust, and collaboration. Every individual is empowered to take ownership and make a meaningful impact. We strive for efficient and effective operations, and we hold each other accountable for delivering exceptional results. Here, you will find more than just a job—you will find purpose and pride. Field Service Technicians contribute to our mission of saving and sustaining lives by working independently to complete repairs on lifesaving medical devices. By completing these repairs in a timely fashion, the device can be returned to usage by the hospital who has rented or purchased it. Field Service Technicians at Baxter are trained on working with our devices, and will build off of previous mechanical or technical knowledge. This is where we apply your troubleshooting skills to medical devices and ensure our products are functioning accurately. The Field Service Technician II will demonstrate leadership by assisting with training other team members and addressing customers. The field service team works within hospital and service setting environments to repair medical devices.
Requirements
- High School Diploma or GED required
- Must be at least 21 years of age
- Valid driver’s license
- Obtain and maintain a DOT physical card required
- Prior technical or mechanical repair work required
- Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time
Nice To Haves
- Applicable technical or trade school training preferred
Responsibilities
- Performs electronic, hydraulic and pneumatic systems troubleshooting and repair of assigned products.
- Ability to troubleshoot devices and repair any malfunctioning components.
- Ability to use the appropriate tools in making required adjustments and repairs.
- Ability to provide on-call coverage, up to 24/7 basis including weekends and holidays, which may require customer account visits.
- Ability to load, unload, and remove medical products, weighing up to 1680 pounds.
- Generate service revenue and complete activities required under service contract.
- Safely operate a fleet vehicle or company car ranging in size from a cargo van up to a 26,000 pound truck.
Benefits
- medical and dental coverage that start on day one
- insurance coverage for basic life, accident, short-term and long-term disability, and business travel accident insurance
- Employee Stock Purchase Plan (ESPP), with the ability to purchase company stock at a discount
- 401(k) Retirement Savings Plan (RSP), with options for employee contributions and company matching
- Flexible Spending Accounts
- educational assistance programs
- paid holidays
- paid time off ranging from 20 to 35 days based on length of service
- family and medical leaves of absence
- paid parental leave
- commuting benefits
- Employee Discount Program
- Employee Assistance Program (EAP)
- childcare benefits
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
