Field Service Technician II

Toshiba America Business Solutions Careers•Orlando, FL

1d•Onsite

About The Position

This Field Service Technician II role is for individuals driven by purposeful work and career growth opportunities. The position involves traversing the Orlando, FL area to provide innovative solutions for clients' print management needs. As a Field Service Technician, you will maintain, service, and repair office equipment throughout the territory, making a positive impact on businesses and customers. The core focus is on providing on-site technical support and maintenance for black and white, color, and multifunctional printers, copiers, and other devices at customer locations. Success in this role offers opportunities to build cross-functional expertise and business acumen, opening doors for future career growth at Toshiba. This position directly impacts local businesses, organizations, and institutions by ensuring their office equipment functions properly to drive their operations forward.

Requirements

High School Diploma or GED
3 years or more of expertise in repairing, servicing, and installing office equipment, including copiers, printers, Photo ID and ID Badge systems, or fingerprint scanners
Intermediate computer skills and good electro-mechanical skills
Ability to lift 50 lbs. and comfortable with frequent bending, lifting, and reaching
A valid driver's license and auto insurance coverage per Toshiba policy for positions entailing use of personal car while on company business

Responsibilities

Provide printer and copier maintenance, service, and repairs to customers
Deliver product training efficiently and effectively
Diagnose equipment issues and carry out installations and upgrades
Make modifications, remove old units, and retrofit existing hardware
Complete field calls according to priority while practicing effective time management
Continuously enhance your technical skills for field assignments
Rebuild components at the shop