Field Service Technician II (ATM) - Cincinnati, OH

Military Spouse Corporate Career Network•Cincinnati, OH

1d•Onsite

About The Position

NCR Atleos is seeking Field Service Technicians to join their team. This role is responsible for providing best-in-class service to customers, including large retailers and banks. The Field Services Team creates value by delivering solutions that build long-term relationships. As a first line of response, technicians will communicate openly and helpfully, triage customer issues, and resolve problems. Formal training, both virtual and hands-on, will be provided to enable fast learning and skill development. NCR Atleos is committed to employee growth, fostering a learning community with diverse individuals, new ways of thinking, and opportunities to expand capabilities. Dedicated teachers, mentors, and coaches work across territories to share knowledge and enhance growth. The company is dedicated to building a diverse community where employees feel a sense of belonging, are valued for their contributions, and the perspectives they bring. This role is crucial for keeping commerce running globally and acts as an ambassador for the NCR Atleos Brand.

Requirements

Veterans and transitioning military with technical experience are encouraged to apply
Local candidate to specific geographic area
Authorized to work in the US
At least 19 years of age
Have a valid driver’s license and driving record that satisfies NCR Atleos fleet requirements
PC skills, basic electronic skills, and operating system familiarity
Ability to perform essential functions of the job with or without a reasonable accommodation
Prolonged travel with driving several hours per day
Rotating and weekend shifts
Carrying and lifting tools, parts, and equipment weighing up to 50 lbs. without assistance
Bending, squatting, walking, standing, sitting, reaching, working with your hands, and repetitively grasping and manipulating objects of varying size

Nice To Haves

Familiarity with large servers, mainframe computers, and imaging software
A+ Certification, CompTIA, N+ Certification
One or more years of related experience

Responsibilities

Perform customer installation, maintenance, and service calls promptly and effectively
Service electromechanical equipment like ATMs and self-checkout systems within an assigned territory
Perform maintenance repair and system overhauls
Manage everything from network faults and traffic, to configuration, security, and remote system access