Field Service Technician I
About The Position
Trystar is a leader in power inverters, distribution equipment, and related services at the heart of supporting our electrical infrastructure. Our team members focus on producing the highest quality products in the industry and providing industry-leading service. Safety and integrity are our guiding principles, and we work together to achieve excellence for our customers every day. Trystar’s team members are our most important asset, and this position plays a critical role in achieving our strategic objectives. As a Field Service Technician, you will travel to customer sites and perform troubleshooting, maintenance, and repair activities on Trystar equipment. The Field Service Technician independently executes field service work and serves as Person-in-Charge (PIC) for defined service jobs. This role will work directly with customers and installers in the field and provide various field service activities for Trystar’s offerings from commissioning, planned maintenance, equipment upgrades, troubleshooting, and repair.
Requirements
- Basic electrical and mechanical aptitude
- Developing ability to read schematics and technical documentation
- Strong safety awareness and discipline
- Excellent communication, problem solving, and organizational skills
- Must be a team player, willing to work with others in a fast-paced environment
- Intermediate/advanced computer skills
- This is a field-based role and requires regular travel to customer sites. Travel may include local, regional, national, and cross-border work depending on project requirements. Technicians must be willing and able to work on-site for extended periods, including rotational schedules, shutdowns, commissioning windows, emergency service calls, and remote project locations.
- 0–2 years of relevant experience or technical training
- Electrical Apprentice, Electrical Journeyman, CET, EIT, ASCT required
Responsibilities
- Support Level 2 and Level 3 technicians on maintenance, retrofits, and commissioning activities
- Assist with high and low voltage maintenance tasks and basic system checks
- Perform routine inspection and testing activities including IR scans and repairs, grounding tests, and Z32 testing.
- Execute planned maintenance and assist with troubleshooting under supervision
- Maintain accurate documentation of service activities, parts usage, and findings
- Ensure adherence to all safety procedures and use of PPE
- Communicate job status and escalate issues appropriately
- Support of all other field activities
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
