Field Service Technician I
About The Position
The Field Service Technician I will perform functions related to product readiness for patient utilization on a wide range of rental and customer owned medical products. This is where we transform healthcare together by cleaning, disinfecting, operational function checks, and minor repairs of Baxter and non-Baxter products. Explore a Day in the Life of a Field Service Technician and learn more about Field Service Careers here. Every repair, every delivery, and every call makes a real impact. While this person is in training, their schedule will be Monday–Friday, ~8:00am–4:30pm. Once fully ramped up, the schedule shifts to Monday, Tuesday, Friday, Saturday, and Sunday, ~8:00am–4:30pm, with Wednesday and Thursday off. At Baxter, we are deeply connected by our mission. For over 85 years, we have pioneered significant medical innovations that transform healthcare. We create a place where we are happy, successful and inspire each other. Our Field Service Technician's are available for 24/7 delivery, removal, and service support for products in service centers and customer accounts.
Requirements
- High School Diploma or GED
- Must be at least 21 years of age
- Valid driver’s license
- Obtain and maintain a DOT physical card required
Responsibilities
- Move and inspect medical products within Baxter service centers, healthcare facilities, and private homes.
- Load and unload Baxter product and maneuver the medical equipment within truck beds.
- Troubleshoot and evaluate any needed repairs.
- Perform routine cleaning & preventative maintenance on Baxter products.
- Provide on-call coverage, up to 24/7 basis including weekends and holidays, which may require customer account visits.
- Navigate electronic devices like smart phone, tablet, or PC to enter in or acquire information.
- Demonstrate how to use Baxter product to hospital staff, caregivers, and other participants.
- Sustain a clean and safe work environment, including 5S activities (sort, set in-order, sweep, standardize and sustain).
- Safely operate a company vehicle ranging in size from a cargo van up to a 26,000-pound truck.
- Ability to lift and carry up to 65 pounds using appropriate processes, including proper safety and ergonomic procedures.
- Must wear proper PPE including safety shoes, eye protection, gloves, and protective clothing. Gloves supplied include both latex and non-latex materials.
- Complete all required safety and compliance modules and medical testing.
Benefits
- Healthcare Insurance
- 401K
- Paid Time Off
- Parental Leave
- Employee Stock Purchase Plan
- medical and dental coverage that start on day one
- insurance coverage for basic life, accident, short-term and long-term disability, and business travel accident insurance
- Employee Stock Purchase Plan (ESPP), with the ability to purchase company stock at a discount
- 401(k) Retirement Savings Plan (RSP), with options for employee contributions and company matching
- Flexible Spending Accounts
- educational assistance programs
- time-off benefits such as paid holidays, paid time off ranging from 20 to 35 days based on length of service, family and medical leaves of absence, and paid parental leave
- commuting benefits
- Employee Discount Program
- Employee Assistance Program (EAP)
- childcare benefits
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
