Field Service Technician I
About The Position
Toshiba America Business Solutions, a leader in digital technology, is seeking a Field Service Technician. Our people bring innovative, real-world solutions for our client's print management needs; we help cut costs, secure documents and reduce the environmental footprint. We are a growing, dynamic organization that has a need for people who are driven to contribute their professional best. Position Summary: Repair, service, and maintain office equipment by performing diagnostic tests; cleaning, repairing, or replacing parts and components; maintaining parts and supplies inventory at customer locations in assigned territories.
Requirements
- High School Diploma or GED
- A minimum of one year of experience in one or more of the following: Technical repair, service & installation of copier/office equipment (Preferred) Technical service, repair or training of Photo ID systems/software, printers, ID Badge, or Fingerprint equipment Technical service, repair or support of comparable products Advanced education or certification or internships in respective areas can be used to meet experience requirement
- Ability to lift 50 lbs. and comfortable with frequent bending, lifting, and reaching
- Valid Driver's License
Nice To Haves
- Technical repair, service & installation of copier/office equipment (Preferred)
Responsibilities
- Service and maintain customers' digital office equipment (copiers) in assigned territory.
- Repair copy and printer equipment-hardware and software related.
- Verify equipment functioning by completing test initiatives and final adjustments.
- Complete document service actions-service forms, reports, logs, and records.
- Ownership for accomplishing new requests; exploring opportunities to add value to position accomplishments.
- Maintain and service company office equipment and color systems on the customer premises.
- Perform copier machine modification and software upgrades/maintenance.
- Assess and troubleshoot customer software and hard copy orders for production problems or issues.
- Additional duties as assigned.
Benefits
- Group health coverage (medical, dental, & vision)
- Employee Assistance Programs
- Pre-tax spending accounts
- 401(k) plan
- Company provided life insurance
- Employee discounts
- Generous paid holiday schedule, paid vacation & sick/personal business/volunteer days
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
1,001-5,000 employees
