Field Service Technician I

Caterpillar Inc.•Williston, ND

4d•$23 - $31•Onsite

About The Position

Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. About SPM Oil & Gas SPM Oil & Gas, a Caterpillar company, provides superior products and service solutions to make our customers more efficient and lower total cost of ownership. Globally, we deliver engineered oilfield and drilling equipment repair and certification, mechanical and rotating equipment repairs and upgrades, rapid prototyping of spare parts, robust asset management, operation and maintenance and field engineering services. We offer a wide range of career opportunities across a variety of technical and business roles in engineering and service locations worldwide. Join our team and help build engineering solutions that change the industry. Job Summary: The Field Service Technician I assists with field operations by performing the installation, maintenance, troubleshooting, testing, and repair of frac, drilling, and surface control equipment. Technicians at this level have the foundational technical skills to perform routine field operational tasks in a safe and efficient manner, while upholding SPM Oil & Gas safety standards, customer service expectations, and operational procedures.

Requirements

Mechanical aptitude and the ability to learn and apply technical equipment operation and maintenance.
One to two years of experience and/or training; an equivalent combination of education and experience may be considered
Must be authorized to operate a company vehicle
Must be at least 21 years of age
Have a clean driving record, which generally means: No more than two (2) moving violations within the last 12 months No more than three (3) moving violations in the past three (3) years.

Responsibilities

Assist in preparing JSAs (Job Safety Analysis) to support safe work planning.
Perform all duties in alignment with SPM Oil & Gas safety policies.
Adhere to and exercise Stop Work Authority.
Follow all location‑based safety protocols.
Conduct pre-checks on all equipment and processes to ensure operability.
Perform the installation, removal, maintenance, testing, and repair of frac and drilling equipment at customer locations.
Operate equipment and materials in accordance with SPM guidelines and standard operating procedures.
Inspect, repair, rebuild, test, and troubleshoot equipment, recommending adjustments to improve quality and efficiency.
Assist or prepare accurate field service documentation in an organized and legible manner.
Communicate clearly and professionally, both verbally and in writing, with team members, supervisors, and customers.
Provide superior customer service to internal and external customers in all field service interactions.
Properly care and maintain company‑supplied assets, tools, trucks, trailers, and site‑specific equipment in accordance with company policy.
Demonstrate the ability to work independently and as part of a team.
Must be available for 24‑hour on‑call support to meet customer service needs during scheduled work rotations.
Must work in shop when no field work
Perform other duties as assigned.