Field Service Technician I

Toshiba Business • Town of Huntington, NY

12d • $22 - $23

About The Position

Repair, service, and maintain office equipment by performing diagnostic tests; cleaning, repairing, or replacing parts and components; maintaining parts and supplies inventory at customer locations in assigned territories.

Requirements

• High School Diploma or GED
• A minimum of one year of experience in one or more of the following: Technical repair, service & installation of copier/office equipment (Preferred) Technical service, repair or training of Photo ID systems/software, printers, ID Badge, or Fingerprint equipment Technical service, repair or support of comparable products
• Advanced education or certification or internships in respective areas can be used to meet experience requirement
• Ability to lift 50 lbs. and comfortable with frequent bending, lifting, and reaching
• A valid driver's license and auto insurance coverage per Toshiba policy for positions entailing use of personal car while on company business.

Nice To Haves

• Technical repair, service & installation of copier/office equipment

Responsibilities

• Service and maintain customers' digital office equipment (copiers) in assigned territory.
• Repair copy and printer equipment-hardware and software related.
• Verify equipment functioning by completing test initiatives and final adjustments.
• Complete document service actions-service forms, reports, logs, and records.
• Ownership for accomplishing new requests; exploring opportunities to add value to position accomplishments.
• Maintain and service company office equipment and color systems on the customer premises.
• Perform copier machine modification and software upgrades/maintenance.
• Assess and troubleshoot customer software and hard copy orders for production problems or issues.
• Additional duties as assigned.

Benefits

• Group health coverage (medical, dental, & vision)
• Employee Assistance Programs
• Pre-tax spending accounts
• 401(k) plan
• Company provided life insurance
• Employee discounts
• Generous paid holiday schedule, paid vacation & sick/personal business/volunteer days

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED