Field Service Technician I

Kelvion Products Inc MI, US, MI
Onsite

About The Position

This entry-level technician role focuses on the safe installation, preventive maintenance, and assisting senior technicians while developing proficiency on Kelvion heat exchanger equipment. The position involves travel to customer sites and requires maintaining professional customer communication and completing electronic service reports. The technician will also be responsible for maintaining company tools, equipment, and vehicles, and promoting Kelvion's Standard of Excellence through safety, quality, and customer satisfaction.

Requirements

  • Mechanical aptitude and willingness to learn.
  • Basic industrial electrical knowledge.
  • Ability to use hand and power tools safely.
  • Ability to read blueprints and drawings.
  • Basic Microsoft Office and Outlook skills.
  • Strong communication and customer service skills.
  • Teamwork and problem-solving.
  • Associate degree, trade school, military technical training or equivalent experience.
  • 0–2 years of industrial maintenance, HVAC, mechanical or field service experience.
  • Valid driver's license.
  • Ability to obtain Passport and TWIC card.
  • Ability to travel up to 80%.

Nice To Haves

  • OSHA 10
  • Forklift
  • MEWP
  • First Aid/CPR

Responsibilities

  • Assist with installation, startup and commissioning of Kelvion heat exchanger equipment.
  • Perform preventive maintenance and inspections using Kelvion procedures.
  • Assist with repair of Air Fin Coolers including fan blades, bearings, belts, motors and gearbox components.
  • Assist with repair of Dry Coolers including EC fans, motors, coils and hydronic components.
  • Assist with Plate Heat Exchanger disassembly, plate cleaning, gasket replacement, inspection and reassembly.
  • Read mechanical drawings and work instructions.
  • Complete electronic service reports and photo documentation.
  • Maintain professional customer communication.
  • Comply with OSHA, LOTO, PPE, JHA and customer safety requirements.
  • Maintain company tools, equipment and vehicles.
  • Travel to customer sites as required.
  • Promote Kelvion's Standard of Excellence through safety, quality, and customer satisfaction.
  • Follow all company policies, Code of Ethics, Vision and Values, and Operational Framework.
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