Field Service Technician I (Travel Required)

EnerSys Delaware Inc. • Town of De Witt, NY

1d • $24 - $31 • Onsite

About The Position

Enersys is seeking a highly motivated Field Service Technician I to join our growing team! In this role, you will be responsible for providing on-site service, maintenance, and repair for our diverse range of products and equipment at customer locations. You will specialize in our Energy Systems solutions, providing support to customers who rely on our products for essential services like telecommunications, data centers, emergency power, and more. This includes maintaining and servicing uninterruptible power supplies (UPS), switchgear, and other critical equipment.

Requirements

• Basic mathematical, and mechanical aptitude; foundational electrical knowledge (Aptitude exam is part of application process; 70% passing score required)
• Availability to work non-standard hours in a 24/7 work week.
• Ability to lift 75 lbs. and carry equipment, climb ladders, and work in confined spaces.
• Ability to perform physical tasks, such as bending, stooping, and kneeling.
• Good communication and interpersonal skills.
• Valid driver's license and acceptable driving record for insurability.
• Must be able to differentiate colors.
• Must be able to frequently bend; twist; reach; stoop; kneel or crouch.
• Must be able to lift up to 50 pounds/23 kilos on a daily continuous basis. Anything heavier will be done with the assistance of a mechanical device or with the assistance of another employee.
• Must be able to stand for long periods of time.
• Must be able and willing to be on-call.
• Risk of electrical shock.

Nice To Haves

• Familiarity with electrical systems and schematics.

Responsibilities

• Shadow experienced technician on service calls.
• Perform basic equipment checks.
• Travel to customer sites to assist with installation and repair of equipment.
• Under supervision, perform preventative maintenance tasks to ensure optimal equipment performance and longevity.
• Build and maintain strong customer relationships by providing timely, efficient, and professional service.
• Effectively communicate with internal teams to ensure seamless customer support and service delivery.
• Act as a liaison between the customer and the company to ensure customer satisfaction.
• Adhere to all company safety policies and procedures, including OSHA, DOT Hazmat, and ISO9000 standards.
• Operate material handling equipment safely and maintain a clean and organized work environment.
• Complete all required safety and compliance training.
• Maintain accurate records of service calls, maintenance activities, and customer interactions.
• Complete timely reports, including service reports, expense reports, and quality alerts as directed.
• Manage company assets, including a service vehicle, parts inventory, tools, and test equipment.

Benefits

• Paid time off plus paid holidays
• Medical/dental/vision insurance plan
• Life insurance, short/long term disability, tuition reimbursement, flex spending, and employee stock purchase plan
• 401K plan

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed