Field Service Technician I - Charleston, SC

Baxter International Inc.•Ladson, SC

1d•Onsite

About The Position

At Baxter, the Field Service Technician I will perform functions related to product readiness for patient utilization on a wide range of rental and customer owned medical products. This role is crucial in transforming healthcare by cleaning, disinfecting, performing operational function checks, and conducting minor repairs of both Baxter and non-Baxter products. The FSTI is also responsible for safely operating a fleet vehicle and engaging in direct customer contact. Additionally, this position provides 24/7 delivery, removal, and service support for products in service centers and customer accounts in a timely and professional manner. The field service team operates within hospital and service setting environments to repair medical devices. Baxter's mission is to Save and Sustain Lives, fostering a community driven by courage, trust, and collaboration, where every individual is empowered to make a meaningful impact and deliver exceptional results.

Requirements

Must be at least 21 years of age
High school diploma or GED or equivalent experience
Valid driver's license and driving record
Basic mathematical skills – addition, subtraction, multiplication, and division

Nice To Haves

Technical or Trade School training
DOT physical card (assistance is provided)
Experience with FDA regulated products
Experience in customer service

Responsibilities

Performs electronic, hydraulic and pneumatic systems troubleshooting and repair of assigned products.
Ability to troubleshoot devices and repair any malfunctioning components.
Ability to use the appropriate tools in making required adjustments and repairs.
Ability to provide on-call coverage, up to 24/7 basis including weekends and holidays, which may require customer account visits.
Ability to load, unload, and remove medical products, weighing up to 1680 pounds.
Generate service revenue and complete activities required under service contract.
Safely operate box truck vehicle or company car ranging in size from a cargo van up to a 26,000 pound truck.

Benefits

medical and dental coverage that start on day one
insurance coverage for basic life, accident, short-term and long-term disability, and business travel accident insurance
Employee Stock Purchase Plan (ESPP), with the ability to purchase company stock at a discount
401(k) Retirement Savings Plan (RSP), with options for employee contributions and company matching
Flexible Spending Accounts
educational assistance programs
time-off benefits such as paid holidays
paid time off ranging from 20 to 35 days based on length of service
family and medical leaves of absence
paid parental leave
commuting benefits
Employee Discount Program
Employee Assistance Program (EAP)
childcare benefits