Field Service Technician I (2nd Shift: Tuesday - Saturday: 3:30PM - 12:00AM)

Baxter•Richmond, CA

26d

About The Position

The Field Service Technician I performs functions related to preparing rental and customer-owned medical products for patient use. The work includes cleaning and disinfecting equipment, checking that it operates correctly, and completing minor repairs on Baxter and non-Baxter products. Technicians move and inspect equipment in Baxter service centers, healthcare facilities, and private homes, and provide demonstrations to hospital staff, caregivers, and other participants. The role also includes customer support and on-call coverage, potentially up to 24/7, including weekends and holidays. The scheduled shift is Tuesday through Saturday, 3:30 PM to 12:00 AM.

Requirements

High school diploma or GED.
Must be at least 21 years of age.
Valid driver's license.
Obtain and maintain a required DOT physical card.
Ability to lift and carry up to 65 pounds using appropriate safety and ergonomic procedures.

Responsibilities

Move and inspect medical products within Baxter service centers, healthcare facilities, and private homes.
Load and unload Baxter products and maneuver medical equipment within truck beds.
Troubleshoot equipment and evaluate needed repairs.
Clean and disinfect products, perform operational function checks, and complete minor repairs.
Perform routine cleaning and preventative maintenance on Baxter products.
Provide on-call coverage, potentially up to 24/7, including weekends and holidays, with customer account visits as needed.
Use electronic devices such as smartphones, tablets, or PCs to enter or obtain information.
Demonstrate how to use Baxter products to hospital staff, caregivers, and other participants.
Maintain a clean and safe work environment, including 5S activities.
Safely operate a company vehicle ranging from a cargo van to a 26,000-pound truck.
Wear required personal protective equipment, including safety shoes, eye protection, gloves, and protective clothing.
Complete required safety and compliance modules and medical testing.

Benefits

Healthcare insurance, including medical and dental coverage beginning on day one for eligible roles.
401(k) retirement savings plan with company matching.
Paid time off, ranging from 20 to 35 days based on length of service.
Paid holidays.
Paid parental leave.
Employee Stock Purchase Plan with the ability to purchase company stock at a discount.
Basic life, accident, short-term disability, long-term disability, and business travel accident insurance.
Flexible Spending Accounts.
Educational assistance programs.
Family and medical leaves of absence.
Commuting benefits.
Employee Discount Program.
Employee Assistance Program.
Childcare benefits.