Field Service Technician I (2nd Shift: Tuesday - Saturday: 3:30PM - 12:00AM)
About The Position
The Field Service Technician I performs functions related to preparing rental and customer-owned medical products for patient use. Work includes cleaning, disinfecting, operational function checks, troubleshooting, and minor repairs of Baxter and non-Baxter products. The technician moves and inspects equipment at Baxter service centers, healthcare facilities, and private homes, and may demonstrate product use to hospital staff, caregivers, and other participants. The position also involves on-call service support and safe operation of company vehicles. The scheduled shift is Tuesday through Saturday, 3:30 PM to 12:00 AM. The role is part of Baxter’s Field Service team, which provides delivery, removal, and service support for products in service centers and customer accounts.
Requirements
- High School Diploma or GED.
- Must be at least 21 years of age.
- Valid driver’s license.
- Obtain and maintain a required DOT physical card.
- Ability to lift and carry up to 65 pounds using appropriate processes, including proper safety and ergonomic procedures.
- Applicants must be authorized to work for any employer in the U.S.; visa sponsorship or transfer is not available.
Responsibilities
- Move and inspect medical products within Baxter service centers, healthcare facilities, and private homes.
- Load and unload Baxter products and maneuver medical equipment within truck beds.
- Troubleshoot and evaluate needed repairs.
- Perform routine cleaning and preventative maintenance on Baxter products.
- Provide on-call coverage, up to a 24/7 basis, including weekends and holidays, which may require customer account visits.
- Use a smartphone, tablet, or PC to enter or acquire information.
- Demonstrate how to use Baxter products to hospital staff, caregivers, and other participants.
- Maintain a clean and safe work environment, including 5S activities.
- Safely operate a company vehicle ranging from a cargo van to a 26,000-pound truck.
- Follow appropriate safety and ergonomic procedures when lifting and carrying products.
- Wear required personal protective equipment and complete required safety and compliance modules and medical testing.
Benefits
- Healthcare insurance
- 401(k) with company matching
- Paid time off
- Paid parental leave
- Employee Stock Purchase Plan
- Medical and dental coverage starting on day one for eligible roles
- Basic life insurance
- Accident insurance
- Short-term disability insurance
- Long-term disability insurance
- Business travel accident insurance
- Flexible Spending Accounts
- Educational assistance programs
- Paid holidays
- Family and medical leaves of absence
- Commuting benefits
- Employee Discount Program
- Employee Assistance Program
- Childcare benefits
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
