Field Service Technician I

Toshiba Business • Town of Henrietta, NY

26d • $18 - $19 • Onsite

About The Position

Toshiba America Business Solutions, a leader in digital technology, is seeking a Field Service Technician. Our people bring innovative, real-world solutions for our client's print management needs; we help cut costs, secure documents and reduce the environmental footprint. We are a growing, dynamic organization that has a need for people who are driven to contribute their professional best.

Requirements

• High School Diploma or GED
• A minimum of one year of experience in one or more of the following: Technical repair, service & installation of copier/office equipment (Preferred)
• Technical service, repair or training of Photo ID systems/software, printers, ID Badge, or Fingerprint equipment
• Technical service, repair or support of comparable products
• Advanced education or certification or internships in respective areas can be used to meet experience requirement
• Ability to lift 50 lbs. and comfortable with frequent bending, lifting, and reaching
• Valid Driver's License

Nice To Haves

• Technical repair, service & installation of copier/office equipment

Responsibilities

• Service and maintain customers' digital office equipment (copiers) in assigned territory.
• Repair copy and printer equipment-hardware and software related.
• Verify equipment functioning by completing test initiatives and final adjustments.
• Complete document service actions-service forms, reports, logs, and records.
• Ownership for accomplishing new requests; exploring opportunities to add value to position accomplishments.
• Maintain and service company office equipment and color systems on the customer premises.
• Perform copier machine modification and software upgrades/maintenance.
• Assess and troubleshoot customer software and hard copy orders for production problems or issues.
• Additional duties as assigned.

Benefits

• Group health coverage (medical, dental, & vision)
• Employee Assistance Programs
• Pre-tax spending accounts
• 401(k) plan
• Company provided life insurance
• Employee discounts
• Generous paid holiday schedule, paid vacation & sick/personal business/volunteer days
• Monthly Technician Bonus up to $450.00, per month
• Mileage Reimbursement or Fleet Vehicle and gas card (based on availability)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED