Field Service Technician I - Heavy Equipment

Ring Power Corporation • Jacksonville, FL

10d • Onsite

About The Position

This role involves conducting assigned work in a safe manner, adhering to all applicable safety, environmental, and contamination control policies, procedures, and regulations, while wearing proper personal protective equipment. The technician will attend and successfully complete required training classes, maintain a necessary set of tools for diagnosing, disassembling, and assembling components to manufacturer's specifications. Responsibilities include diagnosing and performing designated repairs on customer or company-owned equipment, encompassing mechanical, electrical, and hydraulic troubleshooting, maintenance, and repairs. The technician will work in a neat and orderly fashion, continuously seeking improvements in work methods, the work area, and safety standards. They will inspect components to maximize parts reuse for cost control and complete required documentation using appropriate software to record repairs and account for repair times. Monitoring job expenses against repair estimates and informing the supervisor of any cost overruns before job completion is crucial. The role requires approaching work positively, maintaining supportive conduct within the team, and setting standards for others. This includes contributing to team efforts by accomplishing tasks on time while upholding safety and quality expectations, training and/or mentoring others, and temporarily assuming supervisory duties as necessary. Other duties as assigned will also be performed.

Requirements

• High School diploma or GED
• 5-6 years of experience
• Valid Driver's License
• Successfully completed all required training curriculum to be designated Service Field Tech I
• Able to easily and effectively comprehend written material and communicate orally and in writing with employees and customers.

Nice To Haves

• Proficient in the use of a computer, Microsoft Office products and relevant Dealer software programs.
• Job requirements frequently change requiring re-training once or more per year.
• Job requires complex problem solving skills in a dynamic environment. Independent research and analysis are routinely required to develop appropriate solutions. Awareness and intervention is expected to prevent problems from occurring.
• Job requires creativity as part of carrying out daily activities. New approaches are encouraged.
• Job is not normally monitored, but overall objectives are clearly defined. Use of discretion in how the work is done, setting priorities and decision making is encouraged. More emphasis is placed on achieving the desired outcome, not on controlling the process.

Responsibilities

• Conducts all assigned work in a safe manner, adhering to all applicable safety, environmental and contamination control policies, procedures and regulations. Wears proper personal protective equipment.
• Attends and successfully completes required technician training classes.
• Maintains necessary set of tools required for job performance to diagnose, disassemble and assemble components to manufacturer's specifications.
• Diagnose and perform designated repairs on customer or company owned equipment including, but not limited to, mechanical, electrical, hydraulic troubleshooting, maintenance and repairs.
• Works in a neat and orderly fashion, constantly looking for ways of improving the methods of work, work area, and safety standards.
• Inspects components to insure maximum parts are being reused to control repair costs. Completes required documentation utilizing appropriate software to document repairs performed on equipment, and accounting for repair times.
• Monitors job expenses versus repair estimates and ensures that the supervisor is aware of any cost over run, prior to the job being completed.
• Approaches work in a positive manner, maintains conduct that is supportive of the work Team and sets the standard for others to follow. Contributes to Team efforts by accomplishing tasks on time while maintaining safety and quality expectations. Trains and/or mentors others in department. Assumes Supervisors positon temporarily, as necessary.
• Performs other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED