Field Service Technician I - Generators

Ring Power CorporationMidway, FL
Onsite

About The Position

This role involves conducting all assigned work in a safe manner, adhering to all applicable safety, environmental, and contamination control policies, procedures, and regulations, and wearing proper personal protective equipment. The technician will attend and successfully complete required training classes, maintain a necessary set of tools for job performance, and diagnose and perform designated repairs on customer or company-owned equipment, including mechanical, electrical, and hydraulic troubleshooting, maintenance, and repairs. The position requires working in a neat and orderly fashion, looking for ways to improve methods, work areas, and safety standards, and inspecting components to ensure maximum parts are reused to control repair costs. Documentation of repairs performed and accounting for repair times using appropriate software is essential. The technician will monitor job expenses versus repair estimates and inform the supervisor of any cost overruns prior to job completion. A positive approach to work, supportive conduct towards the team, and setting standards for others are expected. Training and/or mentoring others in the department and temporarily assuming the supervisor's position as necessary are also part of the role. Other duties as assigned will be performed.

Requirements

  • High School diploma or GED
  • 5-6 years of experience
  • Valid Driver's License
  • Successfully completed all required training curriculum to be designated Service Field Tech I
  • Able to easily and effectively comprehend written material and communicate orally and in writing with employees and customers.
  • Job requires complex problem solving skills in a dynamic environment.
  • Independent research and analysis are routinely required to develop appropriate solutions.
  • Awareness and intervention is expected to prevent problems from occurring.
  • Job requires creativity as part of carrying out daily activities.
  • New approaches are encouraged.
  • Job is not normally monitored, but overall objectives are clearly defined.
  • Use of discretion in how the work is done, setting priorities and decision making is encouraged.
  • More emphasis is placed on achieving the desired outcome, not on controlling the process.
  • Climbing
  • Balancing
  • Stooping
  • Kneeling
  • Crouching
  • Crawling
  • Reaching
  • Standing
  • Sitting
  • Walking
  • Feeling
  • Fingering
  • Grasping
  • Repetitive Motion
  • Talking
  • Hearing
  • Pushing - Up to 25 lbs.
  • Pulling - Up to 25 lbs.
  • Lifting - Up to 25 lbs.
  • Pushing - 26-50 lbs
  • Pulling - 26-50 lbs.
  • Lifting - 26-50 lbs.
  • Pushing - Over 50 lbs.
  • Pulling - Over 50 lbs.
  • Lifting - Over 50 lbs.
  • Inside conditions: Protection from weather but not necessarily from temperature change.
  • Outside environmental conditions: No effective protection from weather.
  • Extreme cold: Temperatures below 32 degrees for periods of more than one hour.
  • Extreme heat: Temperatures above 100 degrees for periods of more than one hour.
  • Noise: sufficient noise to cause the worker to shout to be heard above the ambient noise level
  • Vibration: Exposure to oscillating movements of the extremities of whole body.
  • Hazards: Includes a variety of physical conditions (i.e. proximity to moving mechanical parts, electrical current, working in high places, exposure to heat and/or chemicals.
  • Atmospheric conditions: One or more of the following conditions that affect the respiratory system or the skin: Fumes, odors, dust, mists, gases or poor ventilation.
  • Oils: There is air and/or skin exposure to oils and other cutting fluids.

Nice To Haves

  • Proficient in the use of a computer, Microsoft Office products and relevant Dealer software programs.
  • Updating of Knowledge Job requirements frequently change requiring re-training once or more per year.

Responsibilities

  • Conducts all assigned work in a safe manner, adhering to all applicable safety, environmental and contamination control policies, procedures and regulations.
  • Wears proper personal protective equipment.
  • Attends and successfully completes required technician training classes.
  • Maintains necessary set of tools required for job performance to diagnose, disassemble and assemble components to manufacturer's specifications.
  • Diagnose and perform designated repairs on customer or company owned equipment including, but not limited to, mechanical, electrical, hydraulic troubleshooting, maintenance and repairs.
  • Works in a neat and orderly fashion, constantly looking for ways of improving the methods of work, work area, and safety standards.
  • Inspects components to insure maximum parts are being reused to control repair costs.
  • Completes required documentation utilizing appropriate software to document repairs performed on equipment, and accounting for repair times.
  • Monitors job expenses versus repair estimates and ensures that the supervisor is aware of any cost over run, prior to the job being completed.
  • Approaches work in a positive manner, maintains conduct that is supportive of the work Team and sets the standard for others to follow.
  • Contributes to Team efforts by accomplishing tasks on time while maintaining safety and quality expectations.
  • Trains and/or mentors others in department.
  • Assumes Supervisors positon temporarily, as necessary.
  • Performs other duties as assigned.

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Education Level

High school or GED

Number of Employees

501-1,000 employees

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