Field Service Technician- FTTH
About The Position
WOW! is hiring a Field Service Technician-FTTH, offering a competitive starting wage, quarterly incentives, and an excellent benefits package. The company has won the “Best Places to Work National Award” and provides quarterly bonuses, a company vehicle with home garaging, a company gas card, tools, professional uniform, and personal protective equipment. Field Operations teams are responsible for installing and repairing broadband communication systems in assigned neighborhoods, connecting customers to essential services and entertainment. This role offers the benefits of working for a great company without being confined to a desk. Employees are expected to embody WOW!'s 4 Core Values: Respect, Integrity, Spirit of Service, and Accountability. The position includes a defined career path with growth opportunities to Lead, Supervisor, Manager, and Director roles, as well as opportunities to earn nationally recognized certifications that boost hourly pay and knowledge. WOW! fosters a diverse and inclusive environment with encouraging leaders and team members. The company is one of the nation's largest Internet, cable, and phone providers, committed to delivering the best experiences to customers and putting both customers and team members first. Joining WOW! means making a difference and growing a career in a culture that values respect, ease, and pleasant surprises for employees and customers alike.
Requirements
- Previous Fiber Experience Required
- Ability to work independently and self motivate
- Use measuring devices and testing equipment
- Be available to work a flexible schedule including evenings and weekends
- High school diploma or equivalent
- Basic computer skills
- Ability to lift up to 90 lbs
- Ability to work while standing
- Ability to walk around different terrain
- Ability to work in all types of weather
- Ability to carry tools and equipment
Responsibilities
- Install broadband communication systems in assigned neighborhoods
- Repair broadband communication systems in assigned neighborhoods
- Connect customers to the people and entertainment that matters most to them
Benefits
- Competitive starting wage
- Quarterly Incentives
- Quarterly bonuses based on incentive programs
- Company vehicle
- Home garaging with smart routing
- Company gas card
- Tools
- Professional uniform
- Personal protective equipment
- Medical coverage
- Dental coverage
- Vision coverage
- 401k matching
- Paid time off
- Tuition reimbursement
- FlexPay
- Defined career path with growth opportunities, including Lead, Supervisor, Manager and Director
- Nationally recognized certifications which upon completion, boost your hourly pay and your knowledge!
- Work with skilled leaders and team members who are encouraging within a Diverse and Inclusive environment.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
