Field Service Technician- Engines
About The Position
Ziegler CAT has an opening for a full-time, experienced Industrial Engine Field Service Technician to provide scheduled maintenance on engine-powered electric power generation equipment in the field to support customers surrounding our Shakopee branch. A company truck is provided. Ziegler is a third-generation, family-owned CAT dealer with over 2400 employees across 30+ locations in Minnesota, Iowa and northern Missouri. Ziegler is committed to providing employees with the best possible work environment and the right tools for career development. This means great benefits, work/life balance, and ongoing professional development and training.
Requirements
- 2-year technical college degree in diesel technology or related field; or high school diploma/GED and 2 years of comparable shop mechanic experience
- 5+ years of relevant experience in mechanical, electrical & diesel maintenance/repair, some field experience preferred
- Knowledge of electricity and electronics, engine diagnostics, failure analysis
- Previous experience working on Caterpillar engines a plus but not required
- Possesses the ability to diagnose all equipment without supervision; is also able to read, follow, understand, and communicate schematics.
- Ability to write and communicate effectively, interact with supervisors, customers and team members
- Basic computer skills to document work orders and utilize online diagnostic systems
- Own mechanic tool set
- Ability to maintain a safe and clean work environment including service truck
- Willing and able to respond to after-hour emergency calls as directed by the supervisor
- Must have and maintain a clean driving record
- Class A CDL or willingness to obtain one within a defined period
- Obtain a DOT medical certification card
- Pass a DOT pre-employment drug screen & physical due to the role being deemed safety sensitive position
- Able to operate equipment safely
Nice To Haves
- some field experience preferred
- Previous experience working on Caterpillar engines a plus but not required
Responsibilities
- Dispatched to perform scheduled maintenance on electric power generation equipment including gas and diesel engines, generators, transfer switches and switchgear and fire pump engines at the customer’s location
- Uses a high degree of independent judgment to repair a variety of complex equipment and tools, which involve mechanical, hydraulic, gas, diesel, and electrical systems
- Work safely at all times, following company policies, procedures and standards
- Responds to customer needs in a positive, supportive, and timely manner to ensure maximum value for work performed
- Work collaboratively and assist other technicians as needed regarding troubleshooting repairs
- Document work orders in a complete and timely manner to ensure a high level of customer satisfaction; identify and communicate the need for parts for inventory
- Willing to respond to after hour emergency calls as directed by supervisor
Benefits
- Health, Dental, Vision and Life Insurance
- 15 days of PTO your first year, accrual starts day 1
- 9 paid holidays
- 401(k) plan with company contribution and match
- HSA (Health Savings Account), Ziegler contributes up to $1000 tax-free each year
- Short-Term and Long-Term Disability Insurance, FSA & EAP
- Paid Parental Leave & Funeral Leave
- Fitness membership discount
- Education Assistance
- Safety Boot Reimbursement, PPE & Uniforms provided
- Tool Insurance
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
