Field Service Technician - Electric Power Generator

HOLT Group • Irving, TX

22h • Onsite

About The Position

Holt CAT, the largest Caterpillar dealership of heavy equipment in the United States, is seeking an experienced Electrical Power Generator - Field Service Technician for its Irving, Texas location. This position is responsible for providing troubleshooting and high-quality repair service on power generation, gas and diesel engines, and ATS (Automatic Transfer Switches) to respond to customer needs in a positive, safe, and timely manner, ensuring maximum value for work performed. The role requires at least 5 years of field or shop technician troubleshooting and repair skills for Electrical Power and Generator experience, and at least 5 years of experience with ATS (Automatic Transfer Switches). A clean driving record is mandatory.

Requirements

• At least 5 years of field or shop service tech troubleshooting and repair skills of Electrical Power and Generator experience required.
• At least 5 years of field or shop service tech troubleshooting and repair skills of Natural Gas and Diesel Engine experience required.
• At least 5 years of field or shop service tech troubleshooting and repair skills of ATS (Automatic Transfer Switches) experience required.
• Clean driving record required.
• Must have own tools for both electrical and mechanical.
• High school diploma or equivalent preferred.
• Electrical experience with 270v or greater.
• Valid Driver’s license required.
• Must maintain a DOT Medical Card.
• Must maintain a safe driving record.
• Must maintain a valid Texas driver license.
• Must be able to work Monday-Friday from 7 AM - 5 PM, and overtime as required.
• Must be on-call two weeks out of the month.
• Must own required tools to perform repairs.

Nice To Haves

• Electrical 3 phase experience preferred.
• Able to build electrical control panel boxes.
• Able to commission generators for data centers.
• Excellent customer service skills.
• Must be able to effectively communicate, both written and verbal, with customers and employees in a professional manner.
• Intermediate diagnostic and trouble-shooting skills.
• Planning and organizing skills to prioritize and plan work activities; uses time efficiently; plans for additional resources.
• Operation and control skills of equipment or systems.
• Equipment selection skills to determine the kind of tools and equipment needed to do a job.
• Ability to communicate clearly and effectively, both verbally and in writing.
• Ability to operate a crane and forklift, and obtain required certifications/licenses.
• Ability to meet deadlines and work under fast-paced, time constraining circumstances.
• Ability to operate hand tools, power tools, pneumatic tools, and equipment used in mechanical repair.
• The ability to make precisely coordinated movements of the fingers of one or both hands to grasp, manipulate, or assemble very small objects.
• More than five years of electric power generator equipment experience required; 7 or more years preferred.
• MSHA certification preferred.
• Electrical Journeyman license preferred.
• 3 phase electrical experience preferred.

Responsibilities

• Providing troubleshooting and high-quality repair service on electric power generation equipment, powered by natural gas or diesel engines, and ATS (Automatic Transfer Switches), Switchgear.
• Responding to customer's needs in a positive, safe, and timely manner to ensure maximum value for work performed.
• Performing basic to intermediate repairs and minimal troubleshooting offsite with minimal supervision.
• Performing basic to intermediate troubleshooting and minimal diagnoses of electric power generator equipment malfunctions and failures.
• Removing and installing parts, disassembling and assembling components to CAT specifications.
• Testing, making adjustments, and verifying proper operation of all repairs and adjustments.
• Preparing and completing all job-related documents, writing service reports, ordering parts, and maintaining clear customer records.
• Accessing databases required to complete the job.
• Operating equipment and vehicles with possession of all necessary licenses and certificates.
• Maintaining service vehicle inspection records, daily inspections, and driver logs as required by the Department of Transportation.
• Adhering to contamination control and HAZMAT rules and regulations.
• Maintaining all company equipment, tools, and vehicles in good, clean, and working order.
• Communicating job progress to supervisor and customer as needed.
• Completing assigned jobs and tasks to meet flat rate time and re-work standards.
• Working overtime as required by workload and customers’ needs.
• Completing all assigned Technician Training Path courses and safety training in a timely and proficient manner.
• Projecting professionalism with both internal and external customers, including personal appearance.
• Acting as a mentor to lower-level Technicians.
• Ensuring regular and punctual employee attendance.
• Performing other duties as assigned.

Benefits

• Competitive salary, commensurate with your experience and competencies.
• Comprehensive and robust benefits program that includes complete health care.
• 401(k) matching & Profit-Sharing plan (ROTH and traditional).
• Paid holidays.
• Front-loaded PTO program.
• Tuition Reimbursement program to support the pursuit of accredited college courses.
• Employee development program with professional development staff that allows you to grow your skills and build your competencies to prepare you for future opportunities at HOLT.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: High school or GED