Field Service Technician / Driver

HME Specialists•Santa Fe, NM

7d•Onsite

About The Position

HME Specialists is seeking a Field Service Technician/Driver to join their team. This role involves delivering, setting up, and maintaining medical equipment, directly impacting patients' lives. The position offers a mix of technical skills and customer interaction, with opportunities for problem-solving and building relationships with patients and healthcare professionals. The company emphasizes a customer-centric culture and a fast-paced, forward-thinking environment.

Requirements

Excellent communication skills for daily interaction with patients, families, and healthcare professionals.
Strong problem-solving abilities.
Detail-oriented approach.
Strong sense of empathy, patience, and understanding when working with customers in-person.
Familiarity with medical equipment.
Ability to quickly learn and adapt to new technologies.
Proficiency in using software and tools related to delivering, setting up, and maintaining medical equipment.
Customer-centric mindset.

Responsibilities

Deliver, set up, and educate patients and their families on medical equipment.
Provide empathetic and patient-centered support during face-to-face interactions.
Ensure proper installation and operation of medical equipment.
Provide reassurance and peace of mind to patients and their loved ones.
Contribute to the company's customer-centric culture.
Build strong relationships with patients and healthcare professionals.