Field Service Technician/Driver- Prescott

HME Specialists LLC•Prescott Valley, AZ

6d•Onsite

About The Position

HME Specialists is seeking a Field Service Technician/Driver to join their team. This role involves delivering, setting up, and maintaining medical equipment for patients, directly impacting their lives and promoting medical independence. The position requires a blend of technical skills and customer interaction, offering a dynamic work environment. The company emphasizes a customer-centric culture, valuing problem-solving, innovative solutions, and strong relationships with patients and healthcare professionals. This is an opportunity for growth within an energetic team.

Requirements

Excellent communication skills for daily interaction with patients, families, and healthcare professionals.
Strong problem-solving abilities.
Detail-oriented approach.
Strong sense of empathy, patience, and understanding when working with customers in-person.
Familiarity with medical equipment.
Ability to quickly learn and adapt to new technologies.
Proficiency in using software and tools related to delivering, setting up, and maintaining medical equipment.
Customer-centric mindset.

Responsibilities

Deliver, set up, and educate patients and their families on medical equipment.
Interact with customers face-to-face, providing support and understanding.
Troubleshoot equipment issues and provide timely solutions.
Ensure the proper installation and operation of medical equipment.
Provide reassurance and peace of mind to patients and their loved ones.
Contribute to the customer-centric culture by providing exceptional customer service.