Field Service Technician - Apprentice
About The Position
Are you driven by purposeful work and the opportunity to grow your career? Imagine traversing the Pittsburg, PA area and being the hero in every office you step into. Multiple times a day you will be the answer to your clients' issues by bringing innovative, game-changing solutions for their print management [https://bit.ly/TABS_Print_Mgmt] needs. As the Field Service Technician, you will enjoy making a positive impact on the business and our customers through maintaining, servicing, and repairing their office equipment throughout the territory. Your core focus as Field Service Technician will be to provide on-site technical support and maintenance for black and white, color, and multifunctional printers, copiers, and other devices at customer locations. As you succeed in this role, you’ll build cross-functional expertise and business acumen, opening doors for future career growth at Toshiba. This position will enable you to directly impact our customers, the local businesses, organizations, and institutions that are pillars of our communities by ensuring that their office equipment is functioning properly to drive their organizations forward. Explore the Learn More section below to gain more knowledge about Toshiba America Business Solutions [https://bit.ly/46a756U].
Requirements
- High School Diploma or GED
- Ability to lift 50 lbs. and comfortable with frequent bending, lifting, and reaching
- Must be comfortable in learning new skills
- Much have good communications skills
- Basic math skills
- Ability to multitask, prioritize assignments and follow directions
- A valid driver's license and auto insurance coverage per Toshiba policy for positions entailing use of personal car while on company business
Responsibilities
- Work closely under the guidance of Technical Field Service Department Management shadow a TBS Field Service Technician while learning to service and repair office equipment (B & W, Color and Multifunctional devices), ID Badge and fingerprint systems/equipment.
- While on the job, learn to diagnose, install, remove, modify, clean, retrofit equipment and how to coordinate with dispatch.
- Learn about departmental processes and procedures along with corresponding controls.
- Successfully complete all assigned service training (classroom and webinars) as required by TBS Management. Complete basic dealer and manufacturer training on specified systems as required.
- Learn and become proficient in maintaining car inventory, tools, and test equipment to ensure they are in service-ready condition.
- Under FS Tech guidance, learn and practice PM procedures and repair techniques to build proficiency for field assignments.
- Learn and become proficient in accurately completing company documents according to service practices using automated systems and/or established reports.
- Conduct job responsibilities in a safe and efficient manner according to TABS safety policies and procedures.
- Comply with all local, state, and federal safety and health regulations, program standards, and specific safety concerns identified by TABS for use in specific areas or with clients/customers.
- Perform other related duties as assigned.
Benefits
- Group health coverage (medical, dental, & vision)
- Employee Assistance Programs
- Pre-tax spending accounts
- 401(k) plan
- Pet Insurance
- Company provided life insurance
- Employee discounts
- Generous paid holiday schedule paid vacation & sick/personal business/volunteer days
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
1,001-5,000 employees
