Field Service Technician (Access Control) Charlotte North Carolina

Parabit Systems•Charlotte, NC

About The Position

Parabit is and has been experiencing explosive growth with its recently developed access control system known as SkimGard. As a result, Parabit is seeking Field Technicians in the North Carolina region. Candidate must have an in-depth knowledge and understanding of Access Control and Analog/IP Surveillance Systems. Knowledge or Door Lock/Exit Equipment; Magnetic Locks, Door Strikes, Touch Door Release Bars, Mechanical Door Release Bars, REX Motion, Exit Button and Key Override Switches and related power supplies.

Requirements

3 - 5 years experience with Installation and Service of: ATM Lobby Card Access Control Systems Door Lock/Exit Hardware Analog and IP CCTV Surveillance Systems Cable Pulls to Local and National Electrical Codes
3 - 5 years experience with: Operation of power tools (Drills, Sawzall, Jig and Chop Saws, Grinders, etc.) and equipment in a safe, responsible and confident manner.
3 - 5 years experience with Cable Terminations: Data Cat5 Ethernet, Telco RJ11, Punch Down 66/110 Blocks, Coax and B-Nut.
Driver's license in good standing (2 points or less on record).
Credit Report in good standing (All credit showing a current status and no judgments, liens or credit in collection.).
Good verbal and written communication skills.
Available to work flexible hours including evenings, weekends or holidays (on a scheduled or on-call basis).
Working knowledge of Excel, Word and Email.
Capable of working on a ladder.
Must be available to be on-call for remote and on-site service.
Standard Work Schedule: Monday - Friday 8:00 AM - 4:30 PM.
Ability to work independently.
Ability to manage and resolve issues/problems and client requests quickly with details of what was reported, what was found upon inspection of the service call request and what was done to repair the service request.
Willing to take on challenges and learn/train on all equipment installed.
Ability to prioritize and manage multiple assignments/tasks.
Provide and maintain excellent communication, work performance and organizational skills
Trade School or equivalent.
All employment candidates must pass: a NON-DOT Drug screening, Criminal and Credit Background Check and a Driver License Check prior to employment.

Nice To Haves

Locksmith experience a plus.

Responsibilities

Complete and submit all forms and reports in a professional and timely manner.
Prompt communication with dispatcher and dispatch system on the status of all travel and work performed.
Provide on-call phone, remote and on-site support to service call requests and system installations.
Maintain vehicle inventory.
Perform service and installation work to minimize return visits to 2% or less compared to total service/installs performed annually.
Maintain proper operation of tools required for work performed.
Maintain company vehicle (scheduled and as required service) with authorized service companies
Follow company standard dress code.
Provide remote and on-site support for customers, resellers, suppliers and vendors.
Completion of paperwork and system data entry of all work performed, and parts used from techs inventory.