Field Service Technician 3

Clean Tech, Inc.•Santa Clara, CA

10h•$38 - $46•Onsite

About The Position

If you like to make equipment work better, this is the role for you. As a Field Service Technician, you’ll work at customer sites where you are the face of Clean Tech and an integral part of a vibrant and diverse team. We train our Field Service Technicians to support the technology that the world relies on to ensure clean air. You are a steward of the environment when Centrotherm Abatement Systems perform to their potential. You’ll work beside global customers to install, maintain and upgrade their Centrotherm equipment, delivering world-class support for multimillion-dollar production systems.

Requirements

Excellent communication skills to lead communication with the factory and other customers/stakeholders within a diverse organization
Be a role model for others by emulating our culture of safety and attention to detail
Solving complex technical problems using all resources available including procedures, equipment schematics, manuals and work instructions
Understanding of procedural requirements related to the handling of hazardous production materials
Excellent verbal and written communication skills
Strong interpersonal skills
Expert with using hand tools including multi-meters
Proficiency with Microsoft Office
Personal focus on safety for the individual and those around them
Associate of Arts or Associate of Science degree in STEM or technical program.
Military service with 12+ months of experience considered in lieu of degree and/or equivalent technical degree experience.
Technical certification or trade school diploma.
12+ months of experience gained through a certification, apprenticeship, or other facilities experience.
Minimum 2 years working on semi-conductor manufacturing equipment and support equipment.

Nice To Haves

5+ years of experience operating and performing repairs and preventative maintenance in a semiconductor manufacturing or other similar industry.

Responsibilities

Leads preventative maintenance inspections and required corrective maintenance duties and major repairs on Centrotherm equipment.
Performs periodic system maintenance per customer schedules and requirements.
Participates in technically complex troubleshooting work.
Performs work routinely outside generally defined parameters.
Install equipment upgrades utilizing equipment documentation and work instructions.
Communicates with customers and internal stakeholders regarding equipment status and escalations.
Assists with training new employees on preventative and corrective maintenance tasks.
Apply sound judgement and reason to solve non-standard equipment problems.
Meets company and customer reporting requirements ensuring accurate logs are maintained.
Adhere to all company and customer safety policies.
Works with customers and internal stakeholders to order parts and maintain parts inventory as required.
Use model-based problem solving to articulate complex equipment issues.
Completes failure analysis paperwork, part shipping and part decontamination documentation as required.
Assists with developing pre-task plans, troubleshooting plans and structured problem-solving plans.