Field Service Technician 2 - Texas First Rentals

HOLT Group•Lewisville, TX

5d•Onsite

About The Position

The Field Service Technician II provides face-to-face customer service located at an off-site location and is responsible for minor troubleshooting, diagnosing, repairing, and reconditioning of various light and heavy construction equipment. The incumbent in this position is expected to model the following practices on a daily basis: Demonstrate alignment with the company's mission and core business values, Collaborate with key internal/external resources, Participate in ongoing self-development.

Requirements

More than two years of heavy equipment experience required
Valid Driver’s license required
Ability to obtain a valid Commercial Driver's License (CDL) and must have an acceptable driving record
Must own required tools to perform repairs
Ability to meet deadlines and work under fast-paced, time constraining circumstances
Ability to operate hand tools, power tools, pneumatic tools, and equipment used in mechanical repair
The ability to make precisely coordinated movements of the fingers of one or both hands to grasp, manipulate, or assemble very small objects

Nice To Haves

High school diploma or equivalent preferred
MSHA certification preferred
Air conditioning certification preferred
Crane/Rigger certifications preferred
Three or more years of heavy equipment experience preferred

Responsibilities

Works safely at all times and adheres to all applicable safety policies; complies with all company policies, procedures, and standards
Performs minor repairs and minimal troubleshooting offsite with minimal supervision
Performs minor troubleshooting and minimal diagnoses of equipment malfunctions and failures
Removes and installs parts, disassembles and assembles basic components
Tests, makes adjustments, and verifies proper operation of all repairs and adjustments
Prepares and completes all job related documents, writes service reports, orders parts, and maintains clear customer records; in addition, accesses databases required to complete job
Operates equipment and vehicles with possession of all necessary licenses and certificates
Maintains service vehicle inspection records, daily inspections and driver logs as required by the Department of Transportation
Adheres to contamination control and HAZMAT rules and regulations
Maintains all company equipment, tools, and vehicle in a good, clean, and working order
Communicates job progress to supervisor and customer as needed
Completes assigned jobs and task to meet flat rate time and re-work standards
Works overtime as required by workload and customers’ needs
Completes all assigned Technician Training Path courses and safety training in a timely and proficient manner
Projects professionalism with both internal and external customers, including personal appearance; may be relied upon to act as a mentor to lower level Technicians
Requires regular and punctual employee attendance
Performs other duties as assigned